Swetha Ganesh Email & Phone Number

Chennai, Tn, In

Strategically engaging with SMBs, MM, and enterprise customers inidentifying and resolving their critical business needs.Managing a diverse portfolio of reseller partners, driving revenue growth,and fostering pipeline generation.Collaborating closely with partners to effectively position our productsand engage in dynamic discussions surrounding Go-to-Market strategies.Guiding a high-performing team in navigating complex solutions andsuccessfully overseeing lengthy deal cyclesPartnering with leadership to orchestrate strategic events in the regionwhile effectively addressing significant customer challenges.Collaborating with the Go-to-Market teams and influencing the productroadmaps.Working with the team to define new solutions, processes andoperational plans which will impact the regional performance.

Chennai, Tamil Nadu, India

Chennai Area, India

Helping customers understand how the product can cater to their business and provide demonstration of products/new features for prospects/existing customers.Understand customer requirements and customise the product accordingly and work closely with the product teams regarding product enhancement requests. Interacting with a wide portfolio of customers and solutioning their requirements along with assisting them during product implementation.

Served as a Technical Point of Contact for Enterprise customers and strategic accounts assigned.Implementation of the product by understanding the customer's use-case and requirements. Solutioning according to the customer’s business practices.

Bengaluru, Karnataka, India

Worked on incidents of 300+ clients by contacting the relevant terms and escalating them as required.