Product Operations Director
Current- Oversee daily input and output of vendor network manufacturing, cost analytics, days of production, and supply chain risk assessment
- Project management lead on over 20 products from concept to launch covering data collection, product styling, photography, assets, copy, pricing, setup, UX, testing, QC, and implementation
- Maintain and shorten SLA’s within vendor network especially in Q4 peak season
- Developed and implemented new COGS based routing and shipment methods
- Onboard development of international vendors, focusing on Southeast Asia and EU/UK, allowing for shorter shipment times to increase customer satisfaction
- Created standard operating procedure using project management software to improve product development process