Sarah Witthauer Email & Phone Number

Remote

• Manage over 8 projects end-end per quarter leading to $1.2 million in revenue
• Leverage relationship management to cultivate strong client interactions
• Lead Kick off calls to manage client expectations and create workable timelines
• Identify risk and implement appropriate solutions to mitigate churn
• Develop mastery of product to successfully train and troubleshoot with clients before launch-enabling client ownership of product
• Lead cross-functional collaboration between Product, CS in ensure seamless implementation and launch

Philadelphia, Pennsylvania, United States

• Build and maintain healthy relationships with clients through introductions, active listening and consistent communication leading to 95% positive rating
• Deliver presentations utilizing multiple learning models to match all learning needs and ensure proper implementation of company standards
• Master learning management systems i.e. Schoology, with quick turnaround and monitor the implementation of learning system
• Troubleshoot complaints with LMS software to ensure usability and retention
• Create onboarding training sessions on use of LMS to increase student retention and success
• Coach team to implement relationship building guidelines leading to 90% success rate

• Remotely build relationships using engaging content and troubleshoot tech difficulties and teach solutions
• Create an onboarding process to utilize LMS leading to a pass rate of 87 %

• Managed learning and development which contributed to academic growth and 90% approval rate by students
• Learned and taught digital cartography and created digital content utilizing collected data points
• Present findings on the American Revolution, Medieval church and re-imagined culture and identity at various conferences

• Established and implemented development of new materials and systems leading to 92% success rate
• Gathered and used feedback to alter facilitation yielding positive results

• Built up community partnership and increased visitation by 5%
• Lead and creating content and engagement protocol for community outreach programming
• Met 100% of project deadlines through cross-functional collaboration, clear communication, scheduling, and organization
• Created educational community building exhibit that reached over 2 million visitors

Doctor Of Philosophy - Phd, History

Master Of Arts - Ma