Swati Patel Email & Phone Number

Greater Chicago Area

• Manage the development of new and existing corporate account operations, including quality effective client relationships
• Oversee ongoing operations, health solution development, and implementation of all services
• Monitor, evaluate, and report on business strategy outcomes

Park Ridge, Illinois

• Drive customer and business analytic projects from start to finish including client customization and integration of services to ensure a smooth implementation and employer satisfaction
• Manage existing and new client relations and drive engagement within program
• Establish working relationship with client point-of-contact; develop and oversee the account service strategy, including regularly scheduled meetings as agreed upon by client
• Perform analysis of cost benefits and report program outcomes through dashboards

• Managed operations of the wellness service line for 7 wellness specialists and 3 fitness specialists (6.25 FTE). This includes an average of 2,000 onsite biometric screenings per month
• Performed analysis of satisfaction surveys to enhance patient satisfaction, participation and quality of health programs while implementing new innovations to enhance performance
• Organized and lead wellness services, such as screenings and health risk assessments to employees of corporate clients
• Promoted public health education on diabetes, obesity, and cancer through several health fairs to raise awareness in the community
• Researched and organized information on communicable diseases, resulting in a educational display that is utilized at health fairs for educational purposes
• Performed biometric screenings including: blood pressure and osteoporosis in order to bring awareness and knowledge to patients about their health

Mph/Mba, Health Administration

B.S., Biology

Activities and Societies: Alpha Sigma Alpha