Swati Patel Email & Phone Number

Greater Chicago Area

• Manage the development of new and existing corporate account operations, including quality effective client relationships• Oversee ongoing operations, health solution development, and implementation of all services• Monitor, evaluate, and report on business strategy outcomes

Park Ridge, Illinois

• Drive customer and business analytic projects from start to finish including client customization and integration of services to ensure a smooth implementation and employer satisfaction• Manage existing and new client relations and drive engagement within program• Establish working relationship with client point-of-contact; develop and oversee the account service strategy, including regularly scheduled meetings as agreed upon by client• Perform analysis of cost benefits and report program outcomes through dashboards

• Managed operations of the wellness service line for 7 wellness specialists and 3 fitness specialists (6.25 FTE). This includes an average of 2,000 onsite biometric screenings per month• Performed analysis of satisfaction surveys to enhance patient satisfaction, participation and quality of health programs while implementing new innovations to enhance performance • Organized and lead wellness services, such as screenings and health risk assessments to employees of corporate clients • Promoted public health education on diabetes, obesity, and cancer through several health fairs to raise awareness in the community• Researched and organized information on communicable diseases, resulting in a educational display that is utilized at health fairs for educational purposes • Performed biometric screenings including: blood pressure and osteoporosis in order to bring awareness and knowledge to patients about their health

Mph/Mba, Health Administration

B.S., Biology

Activities and Societies: Alpha Sigma Alpha