At ExSynt Solutions, we're the premier destination for cutting-edge technology and consulting solutions. Specializing in Contact Center Performance, AI Platforms, Knowledge Management Software, and groundbreaking Emotion Recognition Systems & APIs. We empower businesses to thrive in the digital age. Imagine having expertly curated tools at your fingertips, revolutionizing customer interactions across all channels, from text to voice and beyond. Our team of dedicated experts ensures that every solution we offer is not just innovative but tailored to your unique needs. In fact, we have developed a proprietary AI Needs Analysis and Discovery System, that allows us to interview all stakeholders in your company and make sure all of their voices are heard for any project. Whether you're looking to enhance customer satisfaction/experience, streamline operations, or gain unparalleled insights, ExSynt is your trusted partner for success.Ask us about our newest product, IXA.

Science Of CX is a weekly business podcast focusing on "the customer experience". It is a groundbreaking new podcast developed to address the millions of businesses that need to learn techniques to compete better in today’s business landscape, by using CX as the cornerstone of a new strategy. Learn how to turn new customers into the most loyal customers and be on the mind of everyone in town. Whether you’re a beginner or seasoned expert, you will learn something useful in each and every episode.

Cobalt Speech and Language, Inc. is a provider of speech and language solutions for small and large businesses. With its team of speech scientists and dedicated employees who adhere to a single mission, Cobalt has become one of the world’s leading voices in artificial intelligence, speech recognition, conversational AI, and NLU.Cobalt is reshaping the way businesses and individuals approach speech and language barriers by bridging the gap and providing state-of-the-art speech technologies. Its mission is to bring the world together by leveraging the infinite benefits of AI.Cobalt Speech has been at the forefront of technological research and continues to provide world-class speech and language solutions for small and large businesses. Among its ranks are revered members of Speech Science, Jeff Adams (Founder & CEO), widely regarded as the Father of Alexa, whose work on Amazon Echo has impacted the lives of millions.

Managing overall US/NA business operations and serving as the company's global Chief Marketing Officer. Driving Panviva's expansion throughout Healthcare, Financial Services, Telecommunications, and various other industries in the US and Canadian markets. Growing Panviva's innovative approach to Knowledge and Performance technology that helps many companies perform at the highest level possible, while reducing costs. Panviva helps our customers provide the ultimate customer experience at every point in the omni-channel. Responsibilities include: building brand awareness, managing a high velocity technology business and driving sales and service for our clients in the US.

Panviva offers Business Process Guidance software that helps guide users, step-by-step, through their procedures in real time.The benefits are shorter training time, greater policy and procedure adherence, accuracy and consistency together with overall lower costs and improved productivity.Panviva's SupportPoint helps many companies around the globe increase revenue and drive higher Operating Income numbers, like HP, Catepillar, Fosters, British Telecom, BUPA and more.Managed Global offices in US, UK and AU. Increased channel and alliance distribution in US, Europe, South Africa and beyond. Successfully negotiated and closed numerous new logos around the world.

Pageflex Software develops powerful software that personalizes print, email and web communications. Build new markets for software line. Concentration in direct as well as channel and partner sales.

Harte-Hanks Trillium Software provides data quality software for business. International sales strategy and development. Expanded direct and in-direct sales strategies throughout Europe, Asia-Pacific, and Latin America. Managed software product internationalization, localization to drive into over 54 markets.