Company Email Format Management

Zappix

Software Development Burlington, Massachusetts, United States 16 employees

Employees: 16
Contacts: 4
Emails: 4
Phones: 4

zappix.com LinkedIn Crunchbase

Zappix Overview

Headquarters: Burlington, Massachusetts, United States
Phone Number: Available in AeroLeads
Website: zappix.com
Industry: Software Development
Employees: 16
Founded: 2011
NAICS: Software Publishers

Keywords

Visual IVR Customer Self Service omni-channel mobile on-demand channel management Call deflection Digital Telephony Net Promoter Score (NPS) Visual Interactive Voice Response Customer Experience (CX) Digital Engagement Digital Outreach

About Zappix

Zappix provides an AI-Powered Digital Engagement Platform. Zappix transforms the user journey during customer service interactions – engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service (Visual IVR), and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite. The Zappix solution provides significant benefits and ROI: reducing costs by increasing containment rates for contact centers, improving customer experience and Net Promoter Score (NPS), creating new revenue opportunities using targeted promotional banners, and automating revenue-generating use cases.

Zappix Contact Details

People in AeroLeads: 4
With contact data: 4
Email contacts: 4; 100.0% coverage
Phone contacts: 4; 100.0% coverage

Zappix Org Chart

Sample employees and titles

Name	Title	Location	Contact
Robert Barrows	Customer Service Automation & AI	Greater Boston, United States	Email Phone
Stephen Pappas	VP, Healthcare at Zappix - Director	Nashua, New Hampshire, United States	Email Phone
Prakash Guggilam	CTO	Greater Boston, United States	Email Phone
Yossi Abraham	President & CEO @ Zappix - Transforming	Greater Boston, United States	Email Phone