Yossi Abraham

Yossi Abraham Email and Phone Number

President & CEO @ Zappix | Transforming CX with AI @ Zappix
Yossi Abraham's Location
Greater Boston, United States, United States
Yossi Abraham's Contact Details
About Yossi Abraham

As the President & CEO of Zappix, I lead a dynamic team that provides AI-powered Digital Customer Engagement solutions to various industries and markets. With over 20 years of experience in the IT and telecom sectors, I have a proven track record of driving growth, innovation, and customer satisfaction.My core competencies include general management, sales and business development, project management, operations, and customer success. I also have cross-cultural and international experience in employee relations and customer management.

Yossi Abraham's Current Company Details
Zappix

Zappix

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President & CEO @ Zappix | Transforming CX with AI
Yossi Abraham Work Experience Details
  • Zappix
    President & Ceo
    Zappix Jan 2018 - Present
    Burlington, Massachusetts, Us
    Zappix provides an AI-Powered Digital Engagement Platform. Zappix transforms the user journey during customer service interactions – engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service (Visual IVR), and optimizing agents’ activities using Digital Agent Assist.The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite. The Zappix solution provides significant benefits and ROI: reducing costs by increasing containment rates for contact centers, improving customer experience and Net Promoter Score (NPS), creating new revenue opportunities using targeted promotional banners, and automating revenue-generating use cases.
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  • Allot Communications
    Vp, General Manager Of North America & Global Business Development
    Allot Communications Aug 2015 - Dec 2017
    Hod-Hasharon, Il
    Sales, General Management of North AmericaGlobal Business Development, Global Alliances, Strategic Partnership, M&A
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  • Excelacom
    Chief Marketing Officer
    Excelacom May 2014 - Aug 2015
    Reston, Virginia, Us
    Global Marketing, Sales Management, Sales Support, Business Development, Product Marketing & Management
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  • Comverse
    Vp Global Sales & Marketing
    Comverse Jul 2011 - May 2014
    Richardson, Texas, Us
    Leading worldwide Sales & Marketing for Comverse Global Services Business Unit.
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  • Comverse
    Vp Sales & Account Management
    Comverse Apr 2010 - Oct 2011
    Richardson, Texas, Us
    Sales, Business Development and Account Management
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  • Comverse
    Associate Vice President, Head Of Project Management And Projects Operations
    Comverse Mar 2009 - May 2010
    Richardson, Texas, Us
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  • Comverse
    Regional Service Director
    Comverse Dec 2007 - Nov 2009
    Richardson, Texas, Us
    Managing a team Program Managers and Service Client Managers, within Comverse Americas PMO. Responsible for project deliveries, post delivery support and technical related sales support activities throughout the region.
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  • Comverse
    Regional Operations And Program Management Director
    Comverse Mar 2004 - Dec 2007
    Richardson, Texas, Us
    Responsible for project management, maintenance and services related sales support activities throughout the region (UK, Ireland & Benelux).
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  • Comverse
    Senior Project Manager
    Comverse Nov 2000 - Mar 2004
    Richardson, Texas, Us
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Yossi Abraham Skills

Telecommunications Business Development Management Program Management Pre Sales Team Management Account Management Vas Project Management Go To Market Strategy Product Marketing Professional Services Mobile Devices Sales Team Leadership Sales Operations Cross Functional Team Leadership Sales Management Solution Selling Outsourcing Global Business Development Product Management Integration Contract Negotiation Leadership General Management Strategic Partnerships Value Added Services Entrepreneurship Social Media Marketing Crm Software As A Service Mergers And Acquisitions Marketing Strategy Pmo Enterprise Software Saas Executive Management Presales Marketing Strategy Customer Relationship Management

Yossi Abraham Education Details

  • Harvard University Extension School
    Harvard University Extension School
  • Tel Aviv University
    Tel Aviv University
    Marketing
  • Tel Aviv University
    Tel Aviv University
    Master Of Business Administration - Mba

Frequently Asked Questions about Yossi Abraham

What company does Yossi Abraham work for?

Yossi Abraham works for Zappix

What is Yossi Abraham's role at the current company?

Yossi Abraham's current role is President & CEO @ Zappix | Transforming CX with AI.

What is Yossi Abraham's email address?

Yossi Abraham's email address is ya****@****lot.com

What is Yossi Abraham's direct phone number?

Yossi Abraham's direct phone number is +161795*****

What schools did Yossi Abraham attend?

Yossi Abraham attended Harvard University Extension School, Tel Aviv University, Tel Aviv University.

What skills is Yossi Abraham known for?

Yossi Abraham has skills like Telecommunications, Business Development, Management, Program Management, Pre Sales, Team Management, Account Management, Vas, Project Management, Go To Market Strategy, Product Marketing, Professional Services.

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