Sydney Gilbert Email and Phone Number

- Recruit, hire, train, and manage a team of 25-40 staff members- Research, organize, and present data on membership trends to support YMCA growth- Write, maintain, and present yearly budget for Membership Department - Plan and execute special events open to Membership and Greater Waukesha County community- Resolve guest complaints - Set and reach performance goals - Work alongside Executive Director and Branch Administration Director to achieve Financial Development goals- Respond to and report out data analytics for Waukesha YMCA customer loyalty surveys for all departments