Sydney Hyde Email & Phone Number

San Diego, Ca, Us

San Diego, California, United States

San Diego, California

•Secure room blocks and meeting space at the Catamaran Resort Hotel & Spa as well as the Bahia Resort Hotel, across all markets out of the Pacific Northwest •Proactively solicite, negotiate and book new and repeat business through outside sales calls to maximize room revenue to exceed goals•Develop and continually enhance relationships with key corporate, business and travel industry accounts•Maintain accurate, legible records and files to provide group history, ensure future and current quality service and enhance future prospects•Manage sales activities for market segment and ensure business is turned over promptly and timely for proper service delivery •Achieve weekly activity goals, including prospecting, sites and entertaining outside sales calls.•Generate requests for proposals and contracts and manage efforts to secure business for specific market segment•Create action plans to successfully meet market booking goal

Greater San Diego Area

• Managed in-house events • Created resumes for all groups and distribute to all departments • Created banquet event orders for group events using the Delphi system • Assisted (3) Event Managers with various tasks such as amenities, proper vendor documentation, and overall client communication• Processed purchase orders using BirchStreet

Las Vegas, Nevada Area

• Managed group bookings by making sure contracts were returned promptly and distributed the proper information about the group to the necessary departments • Managed group proposals and conducted site visits• Created accounts, bookings, events, and contacts into Delphi in order to merge the most accurate contract• Used OPERA to account for payments and look up guest as well as group information• Established rapport with clients through quick response times and friendliness

Mission Valley, San Diego

• Worked with OnQ Property Management System• Diffuse customer related issues that arise• Multi-tasked as Hotel Phone Operator as well as Front Desk Agent• Inquire about guest information to ensure safety within the hotel• Communicate clearly and effectively to all departments within the hotel

Omni Hotel San Diego

• Answered guest and other-related calls in a welcoming, friendly and genuine manner • Entered all guest orders into the point-of-sale system (MICROS) • Set all orders on tray or tables according to Omni Standards• Ensure all proper details about the order and pricing/delivery times are communicated to the kitchen as well as the serving staff. .

Mission Valley, San Diego, Ca

• Assisted employees and customers at checkout, retrieved items for customers and addressed customer issues• Helped customers in the food court and deli with food preparation • Worked in the clothing department assisting customers and folding clothes• Worked in Membership Sales • Helped customers and store presentation by o Stocking the store o Operating the pallet jack with store inventoryo Boxing out itemso Sweeping, mopping, and taking out trash