Sydney Moses Email and Phone Number

Manage a large portfolio with an array of education, hospital, physical therapy, and dialysis center accounts, many of which need consistent client communication and internal partnership to maintain. Lead trainer for billing team and subject matter expert in PeopleSoft working closely with IT department and leadership striving for solutions and enhancements for Billing and Accounts Receivable teams. Oversee all aspects of billing, including but not limited to, reporting, reconciliations, direct invoicing, manual invoicing and invoice creation, light portal and technology billing, purchase order tracking, problem solving, managing projects of various scopes, client relations, internal partnerships, credit adjustments, tax reconciliations, all manners of auditing, report creation and management, data analysis and management, process creation and management, creation of job aids and desktop procedures, data and metrics management. Working closely with team during move into a new internal system and assisted with creating multiple job aids, led training sessions, and was an overall go to for team during this transition period. Never shying away from a challenge and am always eager to learn new things or help a coworker and this has made me a go to person within my team, internal partners, and leaders. I have earned two promotions since joining AMN Healthcare in 2022 while building my knowledge in healthcare staffing and billing. I will be an incredible asset to any corporate accounting and finance team.

When Copra Storage’s properties were purchased by Andover Properties, I was asked to stay on to directly oversee multiple facilities including the property I’ve managed since March of 2019. I handled all day to day operations including training and managing subordinate staff, managing staff schedules and processing payroll, all aspects of accounts receivable and payable, working with internal and external billing departments, problem solving and decision making, accounts reconciliation, contract management, revenue goal tracking and management, marketing, sales, reporting (creation and maintenance), inventory management, customer service, and delinquency collections (including auction management and eviction proceedings). I had very limited supervision and worked well alone or with my team. I assisted my area supervisor with tasks for other facilities including PTO management coverage, interviewing, overseeing staff, and property tours for new acquisitions.

Oversee daily operations such as problem solving and decision making, accounts payable and receivable (including invoicing clients, rate increases, processing and maintaining payments, and processing vendor invoices), staffing, training and development, leasing, budgeting, reconciling accounts, collecting outstanding debts, bookkeeping, eviction and auction processes, marketing, sales, Uhaul operations and management, report creation and maintenance, revenue management, customer relations, vendor management, scheduling, project management and bid processes, and all other requirements to manage a large facility with no direct supervision. During my time in this position, I was able to exceed quarterly and yearly revenue goals by large percentages while simultaneously raising the occupancy from 82% to 99.6% while maintaining customer and staff satisfaction, and continuing to grow the business in all aspects.

Oversaw all daily operations of a small to mid-sized business including but not limited to accounts payable and receivable, payroll, management, accounting, reporting, marketing, taxes, invoicing, scheduling, and all vendor and customer relations while I owned this business. I sold this business in early 2019.

Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Maintained in depth knowledge of the competition through consistent evaluation of market trends and conditions. Conducted apartment tours for potential tenants and answered any questions. Collected and kept careful records of rental payments, repairs, and maintenance requests. Collections, delinquency management, eviction proceedings. Accounts payable and receivable and maintained ledgers for all clients and vendors. Handled customer complaints personally to verify they were handled professionally and in a timely manner. Managed all day to day activities involving tenants, subcontractors, and property management. Established and implemented leasing goals while managing an effective lease expiration program. Updated tenant and unit information to keep current in self-created housing database. Account management and revenue management. Consistently staying abreast of new laws, contract changes, and happenings of the industry to ensure top level service provided to clients and company.