Training and supervising of staff, greeting and advising customers, handling customer inquiries and complaints, problem solving, managing inventory, administration and shift paperwork, accurate money handling, enforcing compliance with licensing and health and safety guidelines

Contributed at all times to team effort. Provided exemplary service by sharing knowledge of menu items and chef's specialties, clearly communicating customers desires to kitchen staff and delivering orders promptly and correctly. Pairing wines and craft beers appropriately to courses. Accommodating special requests and allergy requirements. Adhering to safety, sanitation and alcohol control policies.

Oversaw decor, ambiance and food service for weddings and other large events. Friendly and courteous customer interaction. Motivated a team of service and bar staff to perform to a high standard of excellence. Communicated clearly and directly to kitchen staff, service team and customers. Practiced spontaneous problem solving to address any questions or concerns that arose. Maintained high energy positivity while running around for long shifts, sometimes late into the night.

Promoted Chiropractic services at various community events. Instituted and managed a "Massages for Teachers" program at local schools. Planned and executed outreach events. Confidently engaged in conversations with strangers in a grassroots marketing campaign. Designed and distributed flyers, brochures, mailers and coupons. Collected, organized and communicated with leads to generate new clients.

Created and maintained relationships with customers based on trust. Provided information and made product recommendations according to customer needs and desires. Maintained knowledge of products and services. Achieved constant customer satisfaction through exemplary service.