Sydney Sampson Email & Phone Number

New York City Metropolitan Area

- Manage and coordinate client reservations and schedules through EMS software.- Provide personalized service by addressing client inquiries and requests.- Ensure a smooth and efficient check-in process for clients.- Maintain an organized and welcoming front desk or reception area.- Handle phone calls and email inquiries, responding to client needs and concerns promptly.- Coordinate with internal teams to fulfill special requests or service requirements.- Provide clients with information on services, policies, and general facility details.- Track and maintain records of client interactions, bookings, and feedback.- Ensure client satisfaction by providing high-quality service and following up on any unresolved issues.

New York City Metropolitan Area

-Delivered exceptional customer service by assisting 50+ members daily, addressing inquiries with empathy and efficiency, and ensuring each individual's needs were met.- Managed complex scheduling responsibilities, including coordinating appointments, handling spreadsheets, and maintaining clear communication channels with multi-disciplinary teams, enhancing operational efficiency.-Created and maintained both electronic and physical filing systems to securely manage sensitive documents, such as contracts, ensuring compliance with confidentiality protocols.-Prioritized tasks and managed multiple projects simultaneously, ensuring timely completion of administrative duties, tech-related work, and inventory management. Trained new employees to uphold high standards of service and support.

Brooklyn, New York, United States

-Co-facilitated discussions designed to empower young girls and survivors, with the knowledge and tools to address, prevent, and cope with violence and its psychological effects. -Assisted with workshops on mental health awareness, gender-based violence, conflict resolution, and coping strategies, fostering a safe space for participants to share their experiences and seek support.-Spearheaded a social media campaign that increased engagement by 58%, utilizing data-driven strategies and culturally sensitive content to enhance community outreach and communicate the organization's mission effectively.-Implemented a comprehensive project management process, including timelines and effectiveness tracking, to provide stakeholders with clear visibility into project progress and ensure successful campaign execution.

Yonkers, New York, United States

-Demonstrated exceptional interpersonal skills by ensuring positive shopping experiences for customers in a dynamic retail environment.-Assisted customers with product selection and sizing, addressing their unique shopping needs with a focus on customer satisfaction.-Achieved consistent success in promoting and opening new credit card accounts, contributing to the company's financial growth.-Showcased strong multi-tasking abilities by managing store cleanup, conducting inventory assessments, and optimizing the sales floor layout.

Bronx, New York, United States

-Led and supervised children in a variety of planned activities to ensure child development-Set up weekly meetings with Director to measure performance, promote milestones and analyze areas of growth-Ensured camp safety and wellness and cleaned-up materials from after-camp activities.

Bachelor'S Degree, Women And Gender Studies

High School Diploma