Syed Farazuddin Email and Phone Number
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Syed Farazuddin personal email
Almost 20+ years of solid ebanking experience, especially in payment card systems, ebanking channels, projects management, IT Security, ATM, POS, CCDM, CRM software Support specialist includes various functionalities related to Debit, Credit & Prepaid Cards. Including vendor management, team management, process control and management and functions development, Software Solutions, Project Delivery planing, SIT, UAT, QA and Implemention planing. Good understand in ADC channels project handling, Products and management Targets, staff skills development, productivity evaluation of staff and department(s) and problem shooting etc. I was involved in the implementation of five major projects of ADC channels Implemention, 245 ATM Deployment, Cards payment system in JS Bank Limited. And, I have also involved in MCB Bank and NIB Bank merger projects and Switch Migration Projects. which has a great impact on the overall performance of the Banks. During the course of these 16 years sevices. ADC (Alternate Delivery Channel) & E-Banking Channels professional work experience with the banking industry. Held key position in ADC Operations at Major financial institutions. Contribution in projects related to ADC Systems, ATM Operations, Internet Banking, Mobile Banking and Disaster Recovery Management. Team leader for the Management of ADC & ATM Operations, Business Continuity Plan and Co-ordination with Audit & Compliance departments.Key Skills:--In-depth knowledge of ATM related Hardware/Software/ATM Controller/Anti Skimming solutions/Security hardening. Good understanding of CARD PAYMENT SYSTEM (CARDPRO, VISA, MASTER CARD, VISION & CTL), CORE BANKING (T24) and ATM Vendor’s applications i-Suite (I-Journal, I-CAM, I-Watch & I-Distribute), SOLIDCORE, INNOVATE (Proview) & Diebold (KICKS).-Hands own knowledge to Management of Payment System applications Avanza Solutions (NIMBUS, RDV & AMBIT & VISION) and TPS (Phoniex, IRIS) & HDPS (ibSuite, iswitch, iATM, iCard, iSettle, iShield, iRcon) Support.-Well understands regulatory reporting VISA, MASTER, SBP & Internal Reporting. Vendor’s Management (AVANZA, HDPS, TPS, NCR Solution, HOBM, IPL, Touchpoint & INFOTEL) coordination to handling Process Manual, Service Level Agreement, Memorandums, Agreements, business case with Vendors and others.
Rayyanco Business Systems
View- Website:
- rayyanco.com
- Employees:
- 61
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Vice President Of Business DevelopmentRayyanco Business SystemsKarachi, Pk -
Senior Business Consultant-Professional ServicesTag Group Jul 2022 - PresentSindh, PakistanBusiness & IT Solutions:IT Security Planning, Disaster Recovery & Business Continuity Planning, Deployment of Off-the-Shelf Software, Development of Customized and Bespoke Solutions, Hardware Sales & Support, Network Planning & Implementation . Teamwork with managers, employees, customers, and shareholders to address the organizations approach to environmental responsibility with the goal to minimize the company's environmental impact.Client Management:- Provide exceptional support that builds trust, confidence in our expertise, and reputation.- Manage and deliver advisory projects including sustainability assessment and strategy, reporting, SROI, stakeholder engagement, programs, green building, assurance, training.- Identify, recommend and lead improvement initiatives for clients based on gaps, opportunities, client requirements, global trends and sector benchmarking.- Identify and pursue opportunities for business development, contribute in new product/service development and advancement of existing client tools and solutions. Advisory Services:- Develop and implement Sustainability business strategy plans for individual clients within a wide range of industries- Design strategies and deliver programs to increase internal and external stakeholder engagement, awareness and commitment to sustainability- Project manage and deliver annual sustainability reporting projects for clients in compliance with international standards, guidelines and frameworks.- Support clients to identify and articulate case studies, collect accurate data and ensure quality and timeliness of client input. -
Avp/Unit Head Atm Application Support- | It Service Support |Mcb Bank Limited Dec 2015 - Jul 2022Karachi, PakistanADC & E-BANKING CHANNELS (INTERNET BANKING & MOBILE BANKING- ODBC) APPLICATIONS SUPPORT:Managing of ADC & E-Banking Channel’s environment (PRODUCTION, DR & UAT) , Supervision of all applications (INTERBLOCK SWITCH- ATM and CARD SWITCH) related technical issues, coordinate with respective vendor for issue resolution hotfix, Testing of HOT FIX application patches on UAT environments and deployment of applications patches on production environment. Coordinate with PMO team for ADC & E-banking related Projects testing on UAT environments and provide support as required as technical aspects and its Implementations of production environment. Synchronization with internal teams (ADC operations, Card Operation, ADC Business and product development, NETWORK & Infrastructure Support ) with regards to provide ADC & E-Banking product support (ATMs, Master Debit, Internet Banking and Mobile Banking).CURRENTLY WORKING ON (NEW PROJECTS):SWITCH UPGRADE PROJECT: Working as an application support coordinator on ADC & E-Banking applications (IBL - ATM SWITCH iATM, iADMIN, INET Snowflakes) version upgrade and Implementation of VISION application. Upgrade ATM Controller (iATM - IBL) , latest version of Digital Platform.UBPS and 1ID 1LINK SWITCH CERTIFICATION PROJECT: Currently we are using own biller and going to move different BILL PAYMENT and 1iD for Biometric via 1-LINK Switch.ATM SECURITY HARDENING WITH PCI-DSS COMPLIANCE PROJECT: Currently we are working as project lead to compliance NCR and WICORE ATMs according to PCI DSS Guidelines. -
Assistant Vice President - Adc Support & Project Support (Information Technology)Nib Bank Ltd Dec 2015 - Jul 2017KarachiMANAGEMENT OF ALTERNATE DELIVERY CHANNELS, INTERNET BANKING AND CALL CENTER:Managing ADC Projects and Services from technical aspects, its Implementations & Operations, includes, ATMs, Master Debit, Internet Banking, Call Center etc. Look into all the technical issues of Alternate delivery channels , e Banking, Cards Operations and Call Center, provide the resolution accordingly in collaboration with Avanza (RDV & NIMBUS), Network, Database Team, Product Development Team and Infrastructure Team. 24X7 Management of infrastructures, ATM, ADC Transactions, Internet Banking transactions network across the country. Evaluating Team regarding ATM Monitoring, ADC/EBanking Channel’s transaction Monitoring, Call Center complaints, Vendor’s support and branch’s ATM support. VENDOR MANAGEMENT OF PAYMENT SYSTEM CHANNELS:Coordinate the respective vendors (NCR, AVANZA , INFO TEL, EURONET) and provides support to on-going issues related to ADC applications, ATM Controller, Middle ware, Branch’s ATM, Call Center, Internet Banking, Master Card. Managed several vendor 1-link Switch, Euronet-Master Card & SBP compliance.Products Support as Technical Lead:Synchronize with Project Management Team and Business Product Development Team concerning to perform Mobile Banking & add bill payment new companies (UAT), DB Version upgrade, AMBIT DR and looking for relative issues and complaints as an IT- Manager ADC Support coordinator.Successful Projects:Corporate (Internet Banking) as an Support coordinator in UAT/Testing transactions Cycle processes and looking for Test environmental related issues.Upgrade all ATM network on Windows 7.Implementation of Anti Skimming devices on ATM Network. Deployment of NIB Live(Mobile Banking)UBPS 1-Link billers on boarding.
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Avp -Head Of Adc Channels/Atm Deployment/24-7 Atm Monitoring & Cards OperationJs Bank Limited Formerly American Express Bank In Pakistan Feb 2009 - Dec 2015Js Bank LtdSUCCESSFULLY IMPLEMENTED AT JS BANK240+ ATM’s deployment at JS Bank Branches & Offsite locations (Nationwide), Mobile Banking, Branch less Banking (MOBEX Kiosk), Prepaid Card, VISA Debit Card issuance , Implementation of iSUITE (EJ, iCAM, iWatch & iDistribute) Solution of (NCR & DIEBOLD) ATMs, VISA Money Transfer (VMT) and Credit Cards (Local/International transactions Settlements processes).USD ATM: (Cash Withdrawals in US Dollar, Balace Inquiry and Mini Statment) INTERNET & MOBILE BANKING: (Inter Bank Funds Transfer, Internal Funds Transfer, Utility Bills Payment System, Balance Inquiry, Account Statement, Pay Order, Cheque book request and others features).PHONE BANKING: IVR (Interactive Voice Response) Features (Internal Funds Transfer, Balance Inquiry, Account Statement, Pay Order and Cheque book )VISA DEBIT CARD: POS Purchase -Local/International, E-Commerce and International Cash Withdrawals VISA CREDIT CARD: POS Purchase -Local/International, UBPS, Cash Advance, Balance Transfer Facility (BTF), Convient Installment Plan, Cash Back and Credit Protector.VISA PREPAID CARD:Coordinate with PMO and Business Development team to perform successfully UAT of ADC and e-Banking transactions and Prepaid card top-up via Prepaid Card.PC (BASIC, STUDENT & GIFT). MANAGEMENT OF CARD OPERATIONS (RECON & SETTLEMENT)Establishment of Cards Operations Unit (Settlement and Reconciliation processes flows) for ISSUER/ACQUIRER ATM CWD, POS Purchased. Establishment of 24/7 ATM Monitoring UnitManage Unite 24/7 monitoring of ADC Channels (ATM, Internet Banking, Mobile Banking, Branchless Banking) transactions, handling of ATM’s operational related queries /issues, vendor’s management, Providing full support Branches with respective ATM’s complaints (Hardware & Software).REGULATORY REPORTING (ADC & CARDS OPERATIONS)Preparation of VISA QOC (DEBIT & CREDIT & PREPAID CARDS) reporting and groundwork of SBP QTR reporting and onward submission. -
Lead - Adc Technical Support -Information Technology DivisionSilkbank Limited (Pakistan) Jan 2006 - Feb 2009KarachiMONITORING & SUPPORT ADC (ALTERNATE DELIVERY CHANNELS), e-Banking CHANNELS (INTERNET BANKING): Ensure Smooth Running of all ADC Infrastructure, Internet Banking & ATM Network in an efficient, highly available and cost effective manner. Provide support and facilitate to ADC Business Team, Operations Team with regards ADC project & technical during the project i.e. functional specification & scope of work and technical guidance.VENDOR MANAGEMENT: Coordinate with ATM’s vendor (NCR, DIEBOLD, WINCORE), ADC HOST application vendor (TPS) and in-house core banking team for middleware, ATM controller/switching and Core banking related issues respectively. Synchronize with vendor in resolving issues pertaining to Middle Ware and ATM network operators.ATM MONITORING AND ATM CARD PRODUCTION (DEBIT CARD): Manage ATM Card production, monitoring of all technical issue and quires. Coordinate with respective vendor with regards operational issues in Card Printer Hardware/software related. Also monitoring of ATM Card captured MIS pan Pakistan. Monitoring of ATM’s PAN Pakistan inside and Off-site ATM’s (PSO) through SBL application and resolve respective issues. -
Mnet Switch Services Pakistan LimitedMcb Bank Limited Feb 2004 - Jan 2006Karāchi, Sindh, PakistanSettlement Officer DAILY PREPARATION & SETTLEMENT OF INVOICES OF MNET SWITCH PARTICIPANT’S BANKSChecking settlement reports and sorts into order. Capture it in Excel Sheet & Generate Advices. After this check it & take authorize signatures, Copies of these advices give into bank & settled Participant Banks Accounts.DAILY PREPARATION OF ENVELOPES FOR PARTICIPANT BANKS.Check Settlement Advices with Bank Statements of each MNET Switch Participant Banks & Dispatch these documents to respective Banks. Also prepare Acknowledge letter to all banks.MCI [MASTER CARD INTERNATIONAL] Daily MCI [Master Card International] data capturing, matching and reconciliation with MIBS reports.FUNDS MANAGEMENT.Daily Preparation & Monitoring of each MNET Switch Participant Bank according to their Issuer & Acquirer transactions.To call each Participant Bank for replenish their accounts respective their transactions.Deposit SBP Cheque of Participant Banks in SST Branch in their respective accounts.RECONCILIATION.Monitoring of daily transactions of MNET Switch in MCB Settlement Account.CLAIMS SETTLEMENT.Generate claims advices of MNET Switch Participant Banks after receiving mail from RMU Department.Settled these advices into Participant Banks Accounts after checking.Resolve other quires with Participant Banks regarding their claims.RECORD UPDATE & MAINTAIN.Daily filing of Settlement report, Settlement Advices, Claims Advices, Bank Statements, Audit Trail, Suspect reports & other related documents.
Syed Farazuddin Skills
Syed Farazuddin Education Details
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Banking And Finance -
Business/Commerce, General -
S.M. Science CollegeScience And Technology -
\Itsm ZoneItil V4 -
2.9 Gpa
Frequently Asked Questions about Syed Farazuddin
What company does Syed Farazuddin work for?
Syed Farazuddin works for Rayyanco Business Systems
What is Syed Farazuddin's role at the current company?
Syed Farazuddin's current role is Vice President of Business Development.
What is Syed Farazuddin's email address?
Syed Farazuddin's email address is sy****@****bpk.com
What schools did Syed Farazuddin attend?
Syed Farazuddin attended Preston University, University Of Karachi, S.m. Science College, \itsm Zone, Preston University.
What are some of Syed Farazuddin's interests?
Syed Farazuddin has interest in Science And Technology, Environment.
What skills is Syed Farazuddin known for?
Syed Farazuddin has skills like Access, Consumer Insights, Internet Banking, Banking, Customer Insight, System Monitoring, Payments, Account Reconciliation, Core Banking, Mis, Debit Cards, Credit Cards.
Who are Syed Farazuddin's colleagues?
Syed Farazuddin's colleagues are Abdullah Murad, Syed Haider Ali, Zubair Yaqoob, Muhammad Tariq, Fazal Mehmood, Sardar Ahmed Gaziani, M.wahaj Alam.
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Syed Farazuddin
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Syed Farazuddin
Mib Graduate | Technical Sales Engineer | Technical Project LeadDubai, United Arab Emirates -
Syed Farazuddin
United Kingdom
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