Transformational leader and strategist with diverse comprehensive experience analyzing operations and driving innovative business operational strategies while utilizing technical integrations that produce optimal business results. Skillful in streamlining policies and procedures to eliminate redundancies, reduce expenses, and improve operational production. Proficient in delivering advanced solutions, team leadership, client services, and strategic planning within leading organizations. Effectively rises above challenges to achieve revenue growth, restructure at-risk operations, set business metrics, and drive winning strategies. Demonstrated ability to motivate cohesive teams that achieve transformational results. Influential advisor successfully directing support services operations; including the ability to meet deadlines and handle diverse tasks simultaneously using prioritization and delegation. A dynamic communicator and motivator with the ability to simplify technical verbiage for diverse audiences to understand. Proven skills in building coalitions, resource management, financial development, budgeting, and staff development. Excellent communication, presentation and relationship management skills including extensive experience of stakeholder engagement, capable of influencing across a matrix organization.• Exemplary ability to create short- and long-term organizational plans and technical roadmaps, set clear priorities and manage operational budgets with foundational understanding of a broad range of support functions.• Directed large-scale projects, leveraging best practice philosophies and process control development and operational normalization.Areas of Expertise: Strategic Planning, Change Management, Service Delivery Strategies, P&L, Business Operations, Consultative Services, Program/Project Management, Financial Management, Process Optimization, Client Relations, Revenue Generation, Training & Development, Technical Integrations, KPI Management, Contract Negotiations, Effective Presentations, Cost Saving Initiatives, Analysis & Reporting, Risk Mitigation