Syed M Email and Phone Number

Working on Dynamics 365 Customization and ConfigurationInvolved in the project's analysis, design, coding, testing, and maintenance phases.Worked on Workflows and Plug-ins for automated operations in MS Dynamics 365, version 8.2.In MS Dynamics 365, I worked on all of the new out-of-the-box features like as Business Rules, BusinessProcess Flow, and Synchronous Workflows.Task management and document management were made simple by the native integration of Dynamics 365with SharePoint Online.Wherever feasible, we made use of pre-built components, customization, configuration, processes, and businessrules.Collaborated with stakeholders such as business analysts and project managers to understand business needsand build effective Dynamics 365 solutions.Worked with key stakeholders to understand data and data mapping requirementsWhen front end solutions weren't available, JavaScript and.NET were solely used.Designed and adapt Dynamics 365 to fit unique business requirements, increasing its capabilities as neededusing custom code.Developed test strategies, test cases, and test procedures. ran tests and used Team Foundation Server to keeptrack of every outcome. testers who have received Team Foundation Server training.Integrate systems utilizing Azure platform technologies such as Logical Apps, Power Apps, Flow, Azure servesas middleware between other systems, and Dynamics 365 for finance and operations on the cloud.Business needs were translated into well-architected solutions.Dynamics 365 cloud-based CRM solution was designed and modified

Participates in all aspects of the implementation, from assessing the customers' business requirements tocustomizing the Microsoft Dynamics CRM application to match the customers' needs, through testing and go-live support.For three years, I led Serum team daily standups and project team meetings with leadership.Architecting, customizing, developing using CRM SDK, deploying, support and maintenance of MicrosoftDynamics 365 CRM platformMigrate data from external source systems into Dynamics CRM, Analyze and resolve performance issues with database code involving SSIS and MS SQL serverHas industry knowledge and is aware of the risks and challenges associated with deploying verticalapplications, particularly in the public and financial services sectors.Understanding business needs and converting them into practical needsCheck to see if the application complies with the criteria and that it lives up to user expectations.Identify the right business stakeholders, document the needs, and facilitate requirement approval.Be a hands-on technical leader and contributor leading a team of developersReport on status of development, quality, operations, and system performance to managementDevelop Financial systems for commercial defeasance team using Microsoft technology stack such as ASP.NetMVC, ADO.Net/Entity Frameworks and Web API with SDLC best practicesCustomizing, developing using CRM SDK, deploying, support and maintenance of Microsoft Dynamics CRMWriting SQL/python/Sqoop scripts to transfer bulk data from SQL server and PostgreSQL into Hadoop andscheduled using Oozie jobsDefine, build, test custom ETL processes using C#, Python and SSIS to extract data from various externalvendor data sources and APIs

Customization and configuration of Dynamics 365 To automate operations, integrate Plugins, Workflows, and Power Automate. Azure integration to obtain the Auth Token for Dynamics 365 API Calls in Postman.Design designs for the business, development, testing, and training teams.Provide design insight, test conditions verification, and user acceptance assistance Demonstrations and testingDuring internal and external testing events, handle defect triage and management actions.Prior to project release, plan and conduct quality checks of project deliverables. Develop and maintainextensive functional understanding of Microsoft Dynamics CRM and the Customer Service ManagementSystem..NET developers fresh to Dynamics CRM and trained internal system administrators.Worked directly with the programmer to convey needs, test solutions, and alter solutions as necessary whenrequirements could not be achieved by configuration.Integrating Microsoft Forms and the Dynamics 365 App for Outlook with Dynamics 365.A customer relationship management (CRM) event module was created and designed for regular analystmarketing outings, as well as additional road show events and conference calls. One of the numerous features ofthis module is the creation of itineraries.Microsoft Teams has been integrated with other programs to make ribbons, business process flows, tabs, andbots easier to use for setting rapid action.Integration of Dynamics 365 with Microsoft Outlook with Bookings AppLead communication with the client and having a problem-solving ability.Integration with Azure Logic App to Move the Attachments from the File Shares to an Azure Blob ContainersCreating instances of Form Recognizer using Cognitive Services for custom models, a rebuilt receipt API, andlayout API.Create and customize CRM entities, forms, reports, dashboards, charts, and themes.Led Joint Application Design sessions with executives, managers, end users and developers.

Working on Dynamics 365 Customization and ConfigurationIntegration of Dynamics 365 with Canvas App and associated MS Teams with the Dynamics 365 Account record using Canvas AppCreated Dynamics CRM solutions for 900 users across several departments of a prominent manufacturer ofbuilding materials.A number of quick, 'code light' deployments of additional features were made possible by training.NETdevelopers on the Dynamics CRM application.Whenever feasible, out-of-the-box functionality or configuration have taken the role of bespoke code.Functionality to Upload and Download the attachments from Dynamics 365/CRM to Azure Blob Storage using Power AutomateIntegration of Dynamics 365 with Microsoft Outlook with Bookings AppIntegration of Dynamics 365 with MS Teams Lead communication with the client and having a problem-solving ability.Integration with Azure Logic App to Move the Attachments from the File Shares to an Azure Blob ContainersIntegration with Azure AD Group Members to move the Member’s data to Dynamics 365/CRM using Power Automate

Performed business analysis and testing of Confidential & Confidential CRM and billing applications(Telegence and Seibel CRM)Provide End-to-end regression testing to assure quality, regardless of the level of change in each releaseDeveloped a master test plan from the Business Requirements, Functional Specification, and Technical DesignsReview test cases and business process flows created by other team members for completeness and accuracyCommunicate testing status, issues, and risks with project managers for the assigned projectKey deliverables for the project were the establishment of end-to-end business process test standards,addressing E2E test environments issues and Tuxedos, providing test estimation and tracking, and creatingmanual and automated scripts and business componentsSupporting deliverables included the defining of business process flow diagram templates, establishing QualityCenter folders and test case naming standards, and establishing procedures that were used to create end-to-endtest cases and business process flows by the entire QA Team

Analyze, design, develop, implement, maintain and support Sales Logix CRM and custom solutionsWrite and optimize programs to address specific business requirements. Documenting the methods and procedures used in program development, testing and correcting of any bugs.Write Custom solutions using VB.net which will interact with Sales LogixShow/Hide options of Personal or Global templates bases on their security roles provided.Managed auto complete for User and Job Code fields and also managed multiple