Syed Saif Email and Phone Number

•Serve as the primary point of contact for tenants, addressing their concerns and requests.•Manage tenant onboarding, move-ins, and move-outs.•Enforce building policies and resolve conflicts among tenants.•Prepare and manage the building’s budget, including operating expenses and capital expenditures.•Collect rent, fees, and other payments from tenants.•Review and approve invoices for services and supplies.•Maintain accurate records of all building-related activities, including maintenance logs, tenant communications, and financial transactions.•Prepare reports on building performance and present them to property owners or higher management.•Ensure that all licenses, permits, and insurance policies are up to date.•Negotiate contracts with service providers to ensure cost-effectiveness.•Oversee the quality of work performed by external vendors.•Manage the building’s utilities, ensuring efficient usage and cost control.•Supervise custodial staff and ensure cleanliness and order in all common areas.•Handle any necessary renovations or upgrades to the building.•Implement and monitor building security measures, such as surveillance systems and access controls.•Develop and enforce emergency procedures, including evacuation plans.•Ensure compliance with all local building codes and safety regulations.•Oversee routine maintenance tasks such as HVAC, plumbing, electrical systems, and general upkeep.•Coordinate and supervise repair work when issues arise.

• Identify & communicate concerns for resolution working collaboratively with team.• Enter and validate a variety of data through Property Vista and Day Force.• Perform routine site and safety inspections including inventory management.• Attend to the financial liability including collection & safe deposit of all rent monies.• Enforce and ensure adherence to the BC Residential Tenancy Act.• Manage building maintenance, repair, inspections, and all relevant paper work.• Assist in monthly and yearly auditing including property and rental management.. Move in & Move out Inspection.

•Complete taxes for people with a modest income and a simple taxsituation.• File returns electronically using EFILE and CVITP tax preparation software,or on paper. If file electronically, I can also choose to use the CRA'sAuto-fill my return service.

•Prepare and review individual tax return Analyze financial statements and other documents to identify taxplanning opportunities.• Processed payments related to taxes due from clients.•Research and interpret tax laws, regulations, and rulings.•Prepare tax projections and estimates.• Monitor and analyze changes in tax laws and regulations.Prepare and review tax planning documentsIdentify and recommend process improvements.•Provide technical support to clients and colleagues

• Lead in opening and closing task including checking cash and inventory count.• Took order & promoted items by answering questions with professionalism.• Paged for customer, responded to customer’s phone calls or WhatsApp’s inquiry.• Processed orders, invoices, credit memos & payment with a high level of accuracy. • Checked all notices & other communications since the last shift; Signed off on any new communication & removed outdate documents and did filing.

 Maintained Cheque inward processing system about 60 branches from corporate office. Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices. Handled administrative management, personnel issues, & supply requirements. Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead the industry in innovation and push progress. Resolved challenges at any of the 180 branch offices. Lead in the AGM, events, training, workshop and CSR providing all kind of logistic arrangement and general support. Liaised with IT for troubleshooting RTGS, FLORA or BFTN. Provided introductory briefing to recruited staff, and conducted training. Managed and organized internal communication to hold staff accountable for priorities etc.

 Capitalized on cross-sell opportunities; communicated with customers & potential customers for increasing sales opportunities.  Achieved set targets in terms of service standards for customer transactions. Provided friendly and responsive customer service by using skills to meet excellent customer service standards. Ensured superior service quality and out-served commitments. Interviewed and answered all sorts of customer queries. Handled customer complaints positively and converted complaints into service improvement opportunities.  Delivered solutions or redirecting problems to the right authority. Handled the full clearing (inward and outward) procedure. Took immediate action to stop the cheque payment for any valid requirement. Did the BFTN and RTGS process system and cleared variety of vendor payments. Paid of employee monthly salary with full confidentiality.  Acted as the approver of the account closing and account modification. Acted as an A-Class Signatory of the Pay Orders & approved voucher posting. Ensured vouchers being checked regularly and matched with software reports. Ensured premises & security services in the branch being well managed and controlled. Ensured any/all expenses for the branch processed as per policy & with due diligence. Had open channels of communication with staff. Maintained high levels of motivation amongst staff. Ensured job rotation within the branch. Loan processing, processing back-to-back LC. Income expenditure calculation, yearly Budget making, depreciation calculation, voucher checking, making yearly closing statement.

1..Customer Service . Based on customer demand suggest them which liability and asset product are matched their desired. 2..Opened all types of saving accounts. current accounts and SND accounts. Issued all kinds of cheque book and debit cards. Activated SMS baking for customers.3.Up-dated of Account opening Records & other filing.4.Assisted in clearing and checked of Line Limit Input forms.5.Prepared and delivered “Balance Confirmation” and “Thanks Letter” to customers.