Syed Saifullah Email & Phone Number

Bengaluru, Karnataka, India

I specialize in driving revenue growth through strategic account management and customer lifecycle optimization, with a strong focus on cybersecurity and IT infrastructure. My role involves nurturing existing client relationships to enhance satisfaction and foster long-term partnerships. By deeply understanding each client's unique business needs, I align our cybersecurity and IT infrastructure services with their ongoing strategies, ensuring mutual success.Key responsibilities include:- Managing the entire customer lifecycle, from onboarding to renewal, with a keen emphasis on cybersecurity and robust IT infrastructure solutions.- Proactively identifying upsell and cross-sell opportunities in cybersecurity and IT infrastructure services, consistently exceeding sales targets.- Developing a robust pipeline that exceeds three times the sales target to drive continuous expansion in cybersecurity and IT services.- Strategically expanding our footprint within the current client base to mitigate cybersecurity risks and optimize IT infrastructure, thereby fostering sustainable growth.I am dedicated to delivering value-driven cybersecurity and IT infrastructure solutions that empower businesses to achieve their goals efficiently and securely.

Bangalore Urban, Karnataka, India

- Built lasting customer relationships focused on trust and dependability, achieving a 100% retention rate.- Collaborated with sales teams to understand customer requirements, promote the sale of company services.- Prepared operating and capital budgets for the company reviewed expenditures and took corrective action as needed.- Identify, create, drive and deliver innovative strategies focused on revenue maximization for clients.Notable Clients: Facebook, Instagram, Amazon & MX.

Bengaluru, Karnataka, India

- Maintained accountability for the full spectrum of the company's Account Management, Adtech & Fintech services.- Managed employee performance through disciplining, coaching, and counselling.- Established clear objectives and set effective policies to achieve each target with minimal waste.

Bengaluru, Karnataka, India

- Managed a team of 100+ employees with a consistent record of accomplishment in achieving operations goals.- Established objectives for staff, monitored performance and coached on strategies to improve results.- Promoted ideas of team collaboration, continuous professional development, and optimal performance to build success-oriented culture.Notable Client: Google

Bengaluru, Karnataka, India

- Coordinated smooth, efficient, and consistent delivery of optimised & Amp'd websites of Google Advertisers.- Produced weekly and monthly reports for business review and analysis and offered feedback to aid in decision-making.- Prepared and implemented daily operational plans to set the business up for success and meet demand.- Interviewed, hired, and trained new employees to elevate team performance and knowledge base.

Bengaluru Area, India

- Supervised a team of 40+ employees to maintain optimal performance and consistent operations.- Coordinated production schedules within the department to meet business targets and delivery expectations.- Tracked employee time and submitted accurate reports to prevent payroll delays. Coached employees on speed and efficiency to improve team productivity.

Bengaluru Area, India

- Managed over 500 Google's advertisers.- Working with Google's Advertisers & installing Google tags (Conversion tracking, Remarketing & Google Analytics) on the advertiser's website.- Resolved or escalated business problems to keep operations moving smoothly.

Bengaluru Area, India

Managing & helping homeowners in the US who had defaulted in their payments for over 90 days. Enrolled homeowners to the HAMP program, Assisted in short sales & Reinstatement of the loan account.Post nine months was moved as a Process trainer on Probation. In this role, I was responsible for training new joiners & getting them certified. Trained over 500 New joiners including Mumbai & Bangalore.

As a sales associate, I was responsible for Selling Ink cartridges, Toners & printers to customers globally. Have worked round the clock with exposure to customers from different locations across the world.