Syeda Samora Bakht Email & Phone Number

Toronto, ON, CA

Oshawa, Ontario, Canada

o Conducted initial screening and phone interviews of candidates to streamline the recruitment process, showcasing HR Coordination skillso Upheld sensitivity to confidentiality requirements by accurately uploading payroll documents into the HRIS system, ensuring data accuracy and integrityo Developed engaging training materials for the employees to enhance.

• As an HR & Marketing Operations Specialist II at Therap (BD) from September 2021 to December 2022, I was entrusted with the following key responsibilities:
• Managed the hiring, interviewing, and training of over 15 marketing team members, achieving a 20% increase in team efficiency through a comprehensive onboarding process that included in-depth training on the company's.
• Effectively sourced top-tier talent at university events, significantly boosting candidate applications by 25% and enhancing our talent pool with promising new graduates.
• Executed comprehensive digital marketing campaigns that involved social media marketing, aimed at increasing brand awareness by 25% and attracting aspiring professionals.
• Responsible for creating, maintaining, and integrating data reports, dashboards, and page layouts in Salesforce, which streamlined the organization's sales processes and reporting accuracy by 35%.
• Worked closely with cross-functional teams to create 20+ projects that effectively conveyed the company's value proposition, increasing brand visibility and lead generation by 20%.Throughout my tenure at Therap (BD), I.

Dhaka, Bangladesh

• As a HR & Marketing Operations Specialist at Therap (BD) from August 2018 to September 2021, I had the privilege of undertaking various critical responsibilities aimed at boosting the organization's marketing efforts..
• Developed and implemented over 10 training resources within the LMS to streamline customer documentation processes, enhancing user experience and efficiency, which improved satisfaction metrics by 25%.
• Strategically designed and implemented over 25 innovative workflows, significantly enhancing user experience for more than 1,000 users, resulting in improved engagement and efficiency.
• Played a significant role in crafting engaging and informative content, such as flyers, postcards, and email marketing, that effectively promoted the company's products and services to target audiences, achieving a 30%.
• Prepared high-quality proposals, presentations, and other marketing materials that were both informative and engaging, and that served both internal and external marketing purposes.
• Conducted comprehensive market research to identify target audiences and customer needs, resulting in 25% brand recognition.

Dhaka, Bangladesh

• During my internship at GlaxoSmithKline Bangladesh from January 2018 to April 2018, I had the opportunity to support the company's human resources team in various capacities. Specifically, my responsibilities included:
• Developed an Employee and Internship Handbook for 500+ personnel, providing clear guidelines for employees and interns and ensuring compliance with company policies.
• Reviewed and sorted out the HR policies of GSK, ensuring they were up-to-date and aligned with industry best practices and legal requirements.
• Conducted 10+ candidate screenings and sorted out CVs for Area Manager positions, ensuring that qualified candidates were identified and referred to the hiring manager, thereby enhancing recruitment efficiency by 30%.
• Shadowed HR generalists during the onboarding process of 10+, gaining valuable experience in employee orientation and training.
• Organized and maintained 100+ employee files, ensuring records were complete, accurate, and up-to-date, thereby boosting compliance and confidentiality benchmarks by 30%.

• As a member of the First Year Advising Team (FYAT) at BRAC University, my role involved working closely with a faculty advisor to support and guide incoming freshmen students as they acclimated to university life..
• Providing guidance and support to 60+ freshmen students as a Peer Mentor, answering their questions and addressing concerns about academic or extra-curricular activities, and collaboratively developing academic.
• Monitoring the academic performance of first-year students to identify those at risk of falling into probation, and working with faculty advisers to develop strategies to support their success.
• Assisting with the preparation and maintenance of a comprehensive database of first-year students, ensuring that accurate and up-to-date information was available to support their academic progress.
• Collaborated with FYAT team members to develop and deliver orientation sessions and workshops for first-year student success, showcasing my effective communication skills. Through my work with the FYAT program, I.

Master Of Management (M.Mgt), Business Administration And Management, General

Bachelor Of Business Administration (B.B.A.), Finance And Human Resource Management, Distinction

A'​ Levels, Business/Commerce, General

O'​ Level, Business/Commerce, General