Syed Z. Email & Phone Number

Singapore

Singapore

Singapore

Stands at the crossroads of project management and technical expertise, orchestrating the successful delivery of complex technology-driven initiatives. Unique blend of technical acumen, leadership skills, and a deep understanding of project management methodologies to ensure that technical projects are completed on time, within budget, and to the specified quality standards.Tasked with leading projects that enhance an organization's security posture. Initiatives implementing security protocols, deploying intrusion detection systems, and conducting vulnerability assessments. With a strong foundation in information security principles and practices, coordinate with security analysts, IT teams, and business stakeholders to ensure that projects are completed within scope, on time, and with adherence to regulatory compliance standards.Focus on overseeing software projects from inception to deployment. Possess a strong background in software engineering and are adept at working with development teams to ensure that software deliverables meet technical specifications and quality standards. Skilled in agile methodologies, often acting as Scrum Masters, and are responsible for facilitating communication between developers, stakeholders, and product managers. Technical acumen and project management skills are crucial in software-centric companies and IT departments where the creation of software products is the core business.Specialize in the planning, execution, and delivery of IT infrastructure projects, such as network installations, data center migrations, and cloud computing transitions. Have a deep understanding of hardware, networking, and data storage technologies. Responsible for ensuring that the physical and virtual infrastructure meets the growing demands of the organization and is scalable, reliable, and secure. Vital in organizations undergoing digital transformation or needing to maintain and upgrade their IT backbone to support business operations.

Singapore, Singapore

 Currently working for the government; HTX Technology & Future Transformation Department at Singapore Civil Defence Force HQ. Holds regular project meetings for team members, management & stakeholders.  Manages business, IT and vendor resources to project tasks. Develops project status documentation for executive management. Reviews deliverables prepared by team for completeness and quality. Effectively applies established methodology and enforces project standards. Identifies, tracks and manages project risk, issues and change requests. Ensures the project management methodology is adhered and stores all projectdeliverables and documentation. Manages contractual agreements and procurements. Manages project budget, including budget, actuals, ETC and EAC. Manages & handles Server & Network Project Teams for implementation of various SCDFprojects & whole-of-government(WOG) projects.Projects Delivered:1. SCDF Trellix Data Loss Prevention(DLP) Implementation2. SCDF Data Ctr Migration/Relocation/Renovation3. SCDF CONFTP Server Migration4. LPS O365 Migration (Email, Teams, OneDrive, Cybereason, Data)5. SCDF Cenral Access Management(CAM) Project6. SCDF Splunk Server Migration7. SCDF WOG Print Server Migration8. SCDF WOG P2V LUA Server Migration9. SCDF Network (Admin) Tech Refresh10. SCDF Cireson Servers Migration11. SCDF Insider Security Installation/Implementation

Singapore, Singapore

 Full end-to-end project management in a lead role. Manage government projects for various government statutory boards. Discussing potential projects and their parameters with clients, executives, and softwaredevelopers. Planning out the blueprints for software projects, including defining the scope, allocation,resources, setting deadlines, laying out communication strategies, and indicating tests andmaintenances. Coordinate project management activities, resources, equipment and information. Assign tasks to internal teams and assist with schedule management. Oversee project procurement management. Monitor project progress and liaise with customer/internal teams(s) to handle any issuesthat arise. Organize the smooth operation of all SDLC processes and establish clear and opencommunication between the business and the vendor. Delivering completed software products to clients and performing regular checks on the products’ performance. Provide regular reporting to the Project Director (PD)/Service Delivery Director (SDD) on theproject progress of overall works in assigned projects. Maintain project documentations appropriately. Work with internal teams for project handovers (eg. maintenance handovers). Adhere to budget by forecasting and monitoring expenses. Experience in leading and executing large-scale projects. Possess working domain knowledge supporting Network, Windows OS, Linux OS, Oracleand MS SQL Database. Experience working with teams across multiple levels/domains across business, technology and operations.Project Delivery• Analyse and document requirements by liaising with a range of people including users and managers, drawing together information needs across a distributed organisation• Establish and prepare project plans, risk management plans, project milestones and deliverables in consultation with business users and architect/designer

Singapore, Singapore

 Define the scope of the project in collaboration with the sales/vendor teams. Manage project staff according to the established policies and practices of the organization. Execute the project according to the project plan. Write reports on the project for management. Ensure that the project deliverables are on time, within budget and at the required level ofquality. Designing maintenance strategies, procedures, and methods. Able to resolve technical issues independently. Practical implementation of Video Management Systems/ card access system/Alarm and orPublic Address System. Knowledge of TCP/IP, Network Structure, Firewall, LAN and VLAN Maintain quality assurance standards and report regularly on project and maintenance status. Technical background on Security Systems, BMS, ELV, CCTV, Thermal Imaging, IPnetworking technologies, Card Access systems and Desktop knowledge. Well-versed and in-depth knowledge in: Security Systems (VSS, Fire Alarm, FPS, Access Control, Wireless Alarm,Remote Monitoring) BMS (Cisco, Siemens, Bosch, Honeywell) BAS (IBAS, Smoke Mgmt, CCTV, Power Monitoring & Control, HVAC) ELV (IDS, PAGA, MCS, TRS, UPS, LAN) Network Tech (Enterprise Private Network, POLAN, VPN, System-Area,Storage-Area) Card Access Systems (HID, Genetec, Lenel, ISONAS, Bosch, Bostex, Johnson) Possess working domain knowledge supporting Network, Windows OS, Linux OS, Oracle and MS SQL Database. Provide technical assistance to customer for maintenance visits. Analyses onsite problems and recommend corrective actions.Concorde Security Pte Ltd8th Feb 2021 to 13th Aug 2021Project & Maintenance Manager (Technology) Plans projects and takes ownership of the successful implementation and achievement of project objectives of the entire project life cycle.

Singapore, Singapore

 Plans projects and takes ownership of the successful implementation and achievement of project objectives of the entire project life cycle. Defines project resources, manages project progress, optimises profit margins against calibrated targets, and facilitates interaction and tasks of various parties to reduce the risk ofoverall failure. Develops and identifies advances/opportunities in project management to improve timely delivery of projects within an acceptable quality level and efficient use of resources. Responsible for the overall customer relationship management, ensuring that customer relations are at an optimal level. He/she ensures the adoption of Scrum process frameworkand practices. Effective team player who manages project timelines, stakeholders, deliverables andresources in a structured manner. Adopts an analytical and strategic approach in developing and communicating solutions that meet project objectives and stakeholder needs. Meeting with clients, stakeholders and project managers to report on project progress Liaising with clients and building strong working relationships Devising cost-effective plans to enable effective project completion Managing risks to avoid delays or reputational damage Ensuring permits and legal papers are secured ahead of the project Managing project managers and enabling them to supervise and manage their own teams Working in an office and onsite. Possess working domain knowledge supporting Network, Windows OS, Linux OS, Oracle and MS SQL Database.Projects Delivered: Holistic Electronic Visitor Manager Systems CCTV Security Surveillance Systems CCTV Remote Monitoring Systems Government/Residential/Commercial/Construction Security Management Systems Total Building Security Management Systems Security Manpower Operations Electronic Guard Tour Systems Smart Building Systems IoT Integrated Systems Security Operations Centre As-A-Platform Mobile Security Command Centre

Singapore, Singapore

 Oversee Project Management of new and/or existing job sites Oversee entire project life cycle and lead the entire SDLC with all system-wide engineeringteams Anticipate project & maintenance requirement based on usage and assessment of machines’ functionality and capabilities Plan project & maintenance requirement and allocate resources to execute services based on agreed schedule Manage budget and monitor expenditures Lead project & maintenance team Oversee execution of minor projects Develop service protocols and SOP for project & maintenance work Call for and manage tenders Review shortlisted suppliers/ contractors Lead in negotiation of contract with suppliers Review and approve contracts drafted by engineers to ensure clarity & completeness basedon requirements Conduct periodic check on condition of services and to prepare report and propose schedulebased on needs Review workflow to increase efficiency and productivityProjects Delivered: Singapore Customs (Perimeter Security Surveillance System) Singapore Customs (E-Visitor Management System) Singapore Customs (Perimeter Security Video Analytics Surveillance System)  Singapore Customs (Vehicle Access Integrated System) Singapore Customs (Access Control Systems) Singapore Turf Club (Access Control Systems) Home Team Science & Technology Agency (Key Management Systems) Jamiyah Home for the Aged (Building Security Surveillance Systems) Singapore Police Force (Building Surveillance Systems) Jurong Town Corporation (Smart Traffic Analytics & Research Systems) Changi Airport Group Cargo Complex (Complex Surveillance Systems) Changi Airport Group (Taxi Information Display Systems)Maintenance Sites: Marine Port Authority (MPA) Port of Singapore Authority (PSA) Changi Airport Group (CAG) Jurong Town Corporation (JTC) Singtel Data Centres (SDC) Mandarin Orchard Singapore (MOS) Singapore Prison Service (SPS) Singapore Police Force (SPF)

Singapore, Singapore

 Work with departmental heads, managers,andotherstakeholderstodevelopteamgoalsand delegate tasks to the appropriate team members. Develop team schedules and assist in the successful onboarding and training of team members.  Createandcommunicateaclearlistofexpectationsandgoalsforteammemberstofollow. Offeremotionalsupporttoprojectteammembersandmakepeoplefeelvalued. Maintainfrequentcommunicationtoofferencouragement, amend tasks, and provide updates ongoal progress. Implementincentivestokeeptheteammotivatedandfocusedontheirdailytasksprojectgoals.  Provide frequent feedback on employee performance, address weaknesses and inefficiencies, andoffer support to improve skill gaps. Nurturecollaborationamongstteammembers. Createaworkspacethatencouragescreativityandinnovationtogetthemostoutoftheteam.  Quicklyandeffectivelyresolveteamconflicts. Writeprojectreportsasnecessary. Rewardteammembersfortheircontinuedeffortsandcelebrateaccomplishments. PossessworkingdomainknowledgesupportingNetwork, WindowsOS, LinuxOS, OracleMS SQL Database. 1st contact point responsible to handle service requests & troubleshoot issues escalatedfrom the customer service frontline for Samsung Pay. Analyze & identify issues encountered and provide first-level resolution. Escalate the issues to the relevant department if the issues cannot be resolved.  Work closely with the technical team to resolve issues. Daily servicing and follow-up of VoCs (Voice of Customers). Daily/Weekly summary reports for VoCs. Attend meetings with Card Issuers & Networks for SDLC.

Singapore, Singapore

• Plan network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools, assessinginstallation site; preparing an installation diagram.• Establish voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays, andalarm and fire-suppression systems; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; coordinating with contractors.• Verify service by testing circuits, equipment, and alarms; identifying, correcting, or escalating problems.• Manage entire SDLC and project life cycle with participating vendors.• Documenting network by labeling and routing equipment and cables; recordingconfigurationdiagrams and specifications.• Maintain network by troubleshooting and repairing outages; testing network back-upprocedures; updating documentation.• Maintain customer rapport by listening to and resolving concerns; answering questions. • Maintain safe work environment by following codes, standards, and legal regulations.• Keep supplies ready by inventorying stock; placing orders; verifying receipt.• Report to Project Manager / Team Leader, update project status / site work progresstrackerson OSS Migration Project at Huawei Technologies Inc.• Coordinate with customers, site subcontractors, and all relevant parties.• Perform downloading NE working status, migration and resources checking.• Prepare work completion reports for submission to Project Manager & Customers. • Any ad-hoc support works assigned by project teams.

Singapore, Singapore

 Maintenance of Aeronautical Communications Equipment. Design and installation of Interactive Voice Communication Systems (IVCS) for SingaporeAirTraffic Control Centre (SATCC) and Changi Airport. Installation of trunking and wiring design for Ethernet-based networks and fibre networks. Ensuring mission critical communications key performance. Worked on various communication systems technologies such as fibre-optic transmissions,digital trunked radio, public address & telephony, CCTV surveillance, access managementand travel information systems. Conduct timely testing and commissioning on IVCS systems. Worked closely with Civil Aviation Authority of Singapore, SingTel and Frequentis OEM. Subject-matter expert on Voice and Data Switch systems. Monitoring and configurating of system database with the use of MS SQL and Windows 7.  Perform monthly and quarterly reports and preventive maintenance checks. Perform monthly and quarterly preventive maintenance checks for UPS systems in SATCC.  Calibration and perform electrical troubleshooting of UPS system in the SATCC. Troubleshoot faults within required time. Required to perform on meeting KPIs.I was recommended a special conversion triggered by Management for Full-Time position in recognition of my efforts and contributions during my initial current contract of one year.

Singapore, Singapore

 Co-ordinate between different Integrated Supervisory & Control System, Rolling Stock System, Signaling & Platform Screen Door System and Communication SWCs system-wide contractors (SWCs). A part of the Rail Group (E&M) project team and assigned to work on the following core systems:Communication Systemswork on various communication systems technologies such as fibre-optic transmissions, digital trunked radio, public address & telephony, CCTV surveillance, access management and travel information systems.Integrated Supervisory & Control System (ISCS)work on an integrated system with control centers that are designed to enable operators to supervise, control and coordinate the safe and efficient movement of passengers and trains. Major subsystems and equipment managed by ISCS include automatic train supervision, power supply, environmental control system, fire protection system, communications and passenger information systems.Rolling Stock System (Electric Trains)develop expert knowledge in the following areas: electric traction drives, auxiliary power supplies, electro-mechanical control systems, communication systems, power collection systems and passenger information systems.Signaling & Platform Screen Door (PSD) Systemswork on advanced driverless automatic train control system, automatic train protection and computer-based interlocking systems. A part of the Rail Group (E&M) project team and assigned to work on the following core systems: Interface with Integrated Supervisory & Control System, Rolling Stock System, Signaling & Platform Screen Door System and Communication SWCs. Monitor, supervise and Integrated Factory Acceptance Test (IFAT), Circle Line Burn-in tests and Bayfront Roller Shutter test. Review of test procedures from different SWCs. Review of Interface Control Documents related to Integrated Supervisory & Control System andCivil Interfaces.

Bachelor Of Science - Bs, Computer Science

Electronics, Computer & Communications Engineering, Wireless Communication