Sylvain Gateau Email & Phone Number

Carouge, Genève, Suisse

• Management of 7 Digital Project Managers.• Guidance in the effective implementation of methods, processes, project activity management, and project estimation.• Ensuring the adherence to production/delivery processes and maintaining continuous visibility of project status for top management.• Operational supervision of digital projects for a world-wide company and co-supervision of budget forecasts about 4.9 million CHF in 2023.• Projects: product backlog for e-commerce/loyalty websites (AEM / Builder.io / Magento), market deployment, promotional campaigns, design system, digital design guidelines, global and market copydecks, eCRM, SEO, data performance, internal communication platforms.

Carouge, Genève, Suisse

• Supervision opérationnelle des projets digitaux pour une marque internationale d'un grand groupe mondial & co-supervision des forecasts > 1,5 millions CHF en 2023:••• Backlog produit du site eCom/Loyalty Master (cadrage fonctionnel, UX, UI, copy, SEO, spécifications fonctionnelles) ;••• déploiement opérationnel de 13 sites pays en 2023 ;••• création d’un design system sur Figma / ZeroHeight ;••• divers projets digitaux, stratégiques et de performance autour de la marque pour développer continuellement le site.• Supervision opérationnelle de 4 chefs de projets travaillant sur les projets Ploom : staffing, suivi des livrables, des coûts, mise en place de process de production et de livraison.

Carouge, Genève, Suisse

• Project coordination involving 15 to 25 experts: Strategic Planners, Creative Directors, UX & UI Designers, Copywriters, SEO & eCRM experts, and Front & Back-end Developers.• Collaboration with various project stakeholders on a world-wide company side, within an English-speaking environment: brand, markets, digital business units, development agency, local communication agencies and stakeholders, and API service providers.• Cost estimation, features backlog management, budget and burn charts tracking, implementation of production/delivery processes, resources booking, and definition of Gantt timings.-----Key projects : • Managed the redesign and the technical development of the B2C loyalty website (Wordpress) using iterative & KANBAN methods, 950K CHF.• Oversaw the redesign of the eCommerce website (Magento) using iterative & KANBAN methods, and its deployment across 3 markets, 400K CHF.• Led the creation of digital & email design guidelines for global and local markets, 200K CHF.

Méribel

• Alpine skiing and snowboarding lessons for children and adults, individual and collective, from beginners to experts.• Off-pist skiing and ski touring.

Lyon

• Operational supervision of a team of 4 UX designers.• Resources booking and team production planning management.• Facilitation of the UX commercial offering and creation of scoping - conception - design solutions through gamestorming workshops and design sprints to capture consumers needs and business stakeholders requirements.• Scoping and design of websites, business and mobile applications, collaborative platforms, data dashboards & Master Data Management.• Understanding of the competitive and trends landscape.-----Key projects: • Ville de Lyon: Scoping and design of websites for the City's 9 museums (Master Drupal).• Haulotte: Facilitation of a 3-day design sprint involving 24 participants on the digital conversion of B2B prospects/clients.• Star Service: Design of a last-mile delivery business application through a design system and a product backlog.• Limagrain/Vilmorin: Scoping and design of a B2C gardening app.• April, Alinéa, Ville d’Annecy, Léon Grosse: Design of data dashboards/reporting (Tableau, Power BI, Qlik).

Lyon

• Development of the UX commercial offer & production of the UX and AMOA projects.• Designing user journeys and wireframes, analyzing data analytics, conducting user testing and focus groups, facilitating design thinking / gamestorming workshops, and drafting functional specifications.• Organization and facilitation of commercial digital workshops, particularly focused on lead generation.-----Key projects:• International Ski Federation: design of the live-timing application for international ski competitions (Olympics, World Championships & World Cups), 200K+ simultaneous connections.• Institut Français: AMOA for the overhaul of 100 websites (institutional, services, partners, professionals on Drupal).• Naos group (Bioderma, Institut Esthederm, Etat Pur): AMOA and design of the AskNaos brand content platform.• Viatris (ex Mylan): UX audit and recommendations to improve a native service application for sick people undergoing treatment.• Gerflor: advice on digital strategy and continuous improvement of multilingual product websites according to customer experience.• Other clients: Department of Haute-Savoie, Museum of Fine Arts of Lyon, Sofradir (IR industry), DFJW, Ninkasi, National Monuments Center (CMN).

Lyon

• Clients accounting (mainly Gerflor account).• Identifying new projects and drafting business proposals: estimation, methods, timings, strategic vision, presentation decks, and client pitches.••• Execution and operational management of digital projects.••• Ensuring deliveries, timings and budget.Coordination and task planning for experts.-----Key projects: • Gerflor: creation of a multilingual floor product catalog master website (10’000+ SKUs) and 36 markets roll-out (Novius OS).• Theotokos: Overhaul of a romantic dating website, 10’000 users a day.• Gouiran Link: Creation of a B2B/B2C marketplace for beauty care offerings.----------• ONLYLYON: showcase website and collaborative extranet for 10'000 ambassadors across the world.• Ninkasi: Overhaul of a product catalog - events - e-commerce website.• Fun & Fine Wine: e-commerce website for wine sales (PrestaShop).

Chamonix

• Pedagogical and technical training (alpine skiing) for the French ski instructors in training, as part of the State Diploma of ski and snowboard instructor.

Méribel & Grenoble

• Design, production and management of websites and institutional videos.

Lyon

• Digital project management: creation of e-commerce and showcase websites.----------Clients : Oztyle, Boucheries André

Master Information-Communication • Option Audiovisuels & Médias Numériques • Spé. Médias Numériques, Digital Project Management And Ux

Ski & Snowboard French Diploma, Alpine Skiing, Snowboarding, Major De Promotion André Tournier 2013 - 2014

Enseignement du ski alpin et des pratiques dérivées (snowboard, randonnées, hors-piste, compétition). Étude de la nivologie, de la.

Licence Marketing Et Gestion Des Entreprises • Option Communication Approfondie, Communication D'Entreprise

Dut Information-Communication • Option Communication Des Organisations, Étude De La Communication Et Des Médias

Activities and Societies: Membre du Bureau des Étudiants

Baccalauréat Scientifique

Section ski de haut-niveau (cursus en 4 années).