Real Estate Investing and Financial Literacy Education

Experienced Customer Service Lead . Support to Customer Service Supervisor and upper management, using my strengths and skills to the ATI company. • Strong Sense of Leadership • Motivates others • Insurance Billing. •. Patient billing. • Process improvement. •. Training experience •. Creative• Computer skills •. Communication skills. • Employee Committee Member•. Payment processing. •. Patient account reviews •. Support to Patient Service team

Leadership/training experience • Prepared Office Training Procedures • Trained and subsequently mentored 10 chiropractic Assistants and • Developed Standard Office Operating Procedures and Office Handbook• Guided team through proper office procedure relating to patient care, payments, audits, and communication. Customer service/problem solving• Consistently communicate with patients/co-workers/upper management to resolve any and all issues related to interoffice and patient issues. • Communicate information related to billing and medical records to legal and insurance contracts as requested. • Address elevated calls with patient issues and resolve issues on accounts • Exceled at managing relationships between patients/C.A.’s