Sylvia Lijewski Email & Phone Number

Portland, Or, Us

- Educate and assist clients using SaaS applications for marketing, website design, and BI tools- Coordinate meetings and build relationships with clients through effective written and verbal communication- Tailor marketing plans for each client based on their local market within a tight deadline- Oversee Google Ads campaigns - Initiate productive email and text marketing campaigns

- Managed existing & trained new Client Success Managers- Led weekly team meetings and was the liaison between employees and upper managementManaged the retention and relationship with our largest clients and their marketing efforts- Continued with previous job responsibilities such as handling onboarding, presenting Digital Marketing - Strategies, daily communication via email and Zoom, and managing the Digital Marketing Specialist to ensure project completion in a timely manner

- Managed daily client communications through Zoom meetings, emails, and phone calls- Analyzed client requests, objectives, and feedback in a timely manner to create long and trusting client relationships- Handled the onboarding process of new clients including presenting Digital Strategies- Managed the Digital Marketing Specialists associated with the client to accomplish their advertising objective- Utilized time management, account prioritization, and organizational skills to stay on top of all projects associated with each client

Denver, Colorado, United States

Client Management:- Maintained relationships with all existing clients: Attended meetings, was the general point of contact, and ensured client satisfaction- Acquired new clients: Conducted initial meetings, created estimates for projects, closed final salesEmployee Management:- Oversaw Account Managers: Ensured communication was being maintained with the client for retention and quality service- Conducted employee interviews and reviews- Liaison between employees and upper management: Received employee complaints and prevented conflictsGeneral Management:- Scheduling- Budget tracking- Quality control: Property checkups, follow-up on maintenance, and completed projects

Denver, Colorado, United States

- Direct management of a subset of clients: Contacted clients before and after visits, ensured property appearance standards, gardened- Managed gardening technicians: Delegated tasks and provided positive and constructive feedback