Sylvia Miranda Email and Phone Number

• Ensure the organization’s activities are compliant and in furtherance of its mission to advocate on behalf of its members.• Lead, manage, and develop the organization’s board members, volunteers, and organizational culture.• Develop, implement, monitor, and assess the organization’s programs (including their impact), financial management practices (including budgeting), and fundraising practices.• Support the board and the board committees to carry out their governance functions.• Partner with the board to help ensure the board’s directives, policies, and resolutions are carried out.• Develop and maintain beneficial relationships with donors, funders, supporters, collaborators, allies, vendors, and other stakeholders.• Ensure effective external communications about the organization and its mission, priorities, importance, programs, and activities.• Champion the organization and advocate its mission to internal and external stakeholders.• Keep informed and the organization’s leadership informed of significant developments and changes in the internal and external environment.• Lead the organization’s planning processes.• Ensure legal compliance (including all required filings) and sound risk management practices.

• Responsible for court management operations and resource planning/allocation. • Facilitate the implementation of plans for the improvement of court operations. • Coordinate court statistics, performance measures, and development of court programs. • Responsible to achieve independent, technical, and analytical work in planning and developing new management initiatives, programmatic applications, and automated procedures. • Assist in the development of statistical methods and procedures for a system of regular collection, review, analysis, and communication of court statistics and trends in case filings and judicial workload. • Assist in the preparation of analysis reports of caseload trends and identify areas of resource need. • Responsible for website updates including postings of organizational lists, administrative orders, judges’ rules, and reference libraries. • Ensure uniform navigation throughout the court website and subsites.

• Confidential advisor to Justice Ira H. Margulis of Queens County Supreme Court.• Confer with judges, administrators and court personnel at justice’s request.• Extract materials from office records and prepare informational reports.• Proofread typed material for accuracy and correct grammar, spelling and punctuation.• Compose correspondence for justice’s signature.• Monitor the progress of assignments and the submission of reports.

• Led corporate personnel through project planning, interviewing mid-level management, researching financial/strategic/operational trends, financial modeling, and development of strategic insights. • Identified best-demonstrated practices through market research. Developed client presentations and designed, implemented, and monitored pilot and full-scale initiatives. • Provided expertise in the organizational development of small boutique firms. • Enabled organizations to achieve strategic goals by promoting organizational readiness to meet change in disruptive technologies and shrinking or exploding market opportunities. • Assisted a financial services firm to develop and implement operational standards, procedures, and processes to support the roll-out of credit improvement products. • Designed a grassroots marketing strategy that engaged local newspaper and radio stations to cover company-sponsored events in the community. • Planned community-based seminars to increase product knowledge. • Acted as the change agent to motivate people in the organization to problem-solve individually and collectively to relieve the CEO from day-to-day operations. • Assisted a security and private investigations firm with limited services and revenues to diversify its line of business to include a security school and surveillance products. • Expanded the firm’s business model to include neighboring states by forming strategic alliances with other security and private investigations firms.

• Selected to manage crisis during a tumultuous time when significant human capital had to be transferred and reassigned to other assignments within the State Senate while continuing to address constituency services. • Developed policy and implemented procedural guidelines for the District Office. Trained, coached, and mentored staff to ensure smooth adoption of new guidelines. • Supervised a senate operation staff that provided constituent services to over 359,000 community residents. • Served as the strategic advisor to the Senator on drafting legislation to fund various district programs. • Partnered with community-based organizations, corporations, and religious groups to address legislative issues affecting their communities.

• Awarded the prestigious “Women in Primerica Leadership Award” in the 2003 national convention. • Provided strategic leadership for the marketing and distribution of a full continuum of financial services created and structured in response to customer needs in the states of New York, New Jersey, Connecticut, and Florida. • Developed and managed marketing programs with corporate marketing and vendors. • Hired, trained, and conducted performance reviews on direct reports. • Managed the sales force and oversaw all broker relationships. • Controlled expenses and managed operations to meet corporate goals. • Defined strategy and business plan for the marketing and distribution of financial services. • Placed sales representatives in markets taking into consideration their cultural/ethnic backgrounds, and language proficiency. • Designed corporate programs standardizing employee training while enhancing its cross-cultural appeal. • Built strategic alliances with community-based organizations, churches, and small businesses to promote business growth. • Developed and directed strategy to retain existing customers through planned individual account support, cross-selling, and conferral with internal financial subsidiaries. • Spearheaded cross-functional initiative to achieve increased sales revenue of financial products including life insurance, investment accounts and debt management service.