Sylvia Moore Email and Phone Number

• Select for long-term substitute teaching positions in Flint Public Schools• Consistently meet progress deadliness through constructive time management and essential organization• Educate and mentor students at high school level, improving education experience• Collaborate with student success team to implement strategies to increase test scores, resulting in 98% student graduation rate • Maintain a safe learning environment of 100+ students• Function as a spontaneous problem solver, fostering a positive learning environment• Cultivate strong relationships with student and guardians to increase success both inside and outside the classroom

• Efficiently prioritized customer concerns based on urgency• Proactively reconciled daily cash and petty cash, to precisely manage cash flow of office day-to-day operations • Provided timely and accurate banking reports to management, increasing office operations • Implemented proactive administrative processes, to reduce mistakes in office functions • Managed weekly product inventory with the assistance of management• Promoted customer retention rates by providing high customer service standards

• Improved client relations by effectively communicating changes, concerns and boosting awareness of the college enrollment process• Exceptional communication skills bridged customer retention by reassuring smooth guidance while enrolling and precuring school records• Effectively communicated vocal concerns to clients resulting in a 95% understanding on solutions to distress