Sylvia Pule Email and Phone Number
I am a recent magna cum laude graduate at Fayetteville State University with a Bachelor's degree in Health Care Administration and two Associates degrees in Medical Office Administration and Health Management Technology from Fayetteville Technical Community College. I have been in the health care business for about 6 years. I also have a background in Human Resources from 5 years of working in the US Army Reserves. I have excellent customer service skills and strong communication skills. Work well with others and have great ability to work under pressure. Self-motivated and strong problem solving skills. I'm very open to constructive criticism. I had the honor and pleasure of working overseas supporting our troops during Operation Iraqi Freedom for two years as an administrative assistant and a logistics coordinator. Working overseas exposed me to different cultures and of course a very different working environment. I developed a stronger sense of camaraderie working with people from various places in the world. I am actively looking for better opportunities in an organization that will allow me to excel as an individual and use my education and previous work experience in hopes to be a great asset to that company and be successful.
Landstuhl Regional Medical Center
View- Employees:
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Health System SpecialistLandstuhl Regional Medical Center Dec 2022 - Present
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Business Owner CeoYour Unicorn Cousins Llc Nov 2020 - PresentUnited States
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Health Insurance TechnicianWomack Army Medical Center Jan 2017 - Dec 2022Fort Bragg, NcLocate and monitor overdue accounts, using computers and a variety of automated systems. Resolved issues related to improperly coded or formatted bills, claim appeals and denials. Research & retrieve medical records for billing purposes and for insurance requests. Maintain effective communication with patients and manage their health and administrative information. Resolve daily work issues and maintain efficient workflow of health information. Record information about financial status of customers and status of collection efforts. Correct billing documents to facilitate payment of disputed or rejected bills. Initiate inquiries with insurance companies to determine why subject bills have not been paid after pre-established time frames Post checks received from insurance companies to appropriate ledgers. Verify amounts received against amounts billed. Reconcile payments received, write-offs posted to computer ledgers -
Medical Billing SpecialistCape Fear Valley Health System Jan 2014 - Jan 2017Processed and filed insurance claims on CMS 1500 claim forms with third-party carriers for both electronic and paper claims. Processed secondary claims to include: looking up each account in the system, retrieving EOB and attaching to the claim, checking for errors, posting activity notes, and mailing to the correct insurance company. Verified eligibility through HDX, Blue-E or Imaging before demanding and re-filing of any claim. Answered all phone calls and voice mails from patients and/or clinics regarding accounts, incorrect insurance information, etc. Completed Payment Tracking Forms when monies have been sent to the hospital. Completed refund forms for monies due to an insurance company or a patient due to an overpayment. Receives and researches the following reports and follows appropriate action: Patient financial audit report, billing exception report, HDX monthly denials, duplicate charge report and month-end summary of denials. Research and make necessary corrections to insurance company requests through timely follow-up and correspondence (i.e. medical record requests, making adjustments, payment reversal, credentialing problems, posting errors, etc.). -
Bank TellerWells Fargo Sep 2012 - Dec 2013Fayetteville, North Carolina AreaCash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines. Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations. -
Hotel Customer Service AgentAirborne Inn Feb 2012 - Sep 2012Greet, register, and assign rooms to guests of hotels or motels. Verify customers' credit, and establish how the customer will pay for the accommodation. Compute bills, collect payments, and make change for guests. Review accounts and charges with guests during the check-out process. Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers. Contact housekeeping or maintenance staff when guests report problems. Advise housekeeping staff when rooms have been vacated and are ready for cleaning. Make and confirm reservations. Issue room keys and escort instructions to bellhops. Keep records of room availability and guests' accounts, manually or using computers. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. Record guest comments or complaints, referring customers to managers as necessary. Transmit and receive messages, using telephones or telephone switchboards.
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Administrative Assistant/ Logistics CoordinatorKellog Brown Root Services Co Dec 2009 - Oct 2011Provided administrative or secretarial support for the Movement Control Team. Coordinated, monitored, and controlled the movement of personnel for accountability purposes. Processed internal job applications. In-processed new hires, and maintained personnel records. Prepared travel request forms for personnel. Arrange conference, meeting, or travel reservations for office personnel. Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications. -
Human Resources SpecialistUs Army Reserves Dec 2003 - May 2008Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed. Consolidate reports, prepare summaries, and review correspondence. Review and process personnel and pay actions Schedule or administer skill, intelligence, psychological, or drug tests for current or prospective employees. Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues. Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software. Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA). Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
Sylvia Pule Skills
Sylvia Pule Education Details
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Healthcare Administration -
Health Management Technology -
Medical Office Management/Administration
Frequently Asked Questions about Sylvia Pule
What company does Sylvia Pule work for?
Sylvia Pule works for Landstuhl Regional Medical Center
What is Sylvia Pule's role at the current company?
Sylvia Pule's current role is CEO of KUSTOM KEEPSAKE GIFTS.
What schools did Sylvia Pule attend?
Sylvia Pule attended Fayetteville State University, Fayetteville Technical Community College, Fayetteville Technical Community College.
What skills is Sylvia Pule known for?
Sylvia Pule has skills like Leadership, Microsoft Office, Management, Microsoft Word, Microsoft Excel, Customer Service, Microsoft Powerpoint.
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Sylvia pule
Johannesburg
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