 Perform an array of administrative and clerical tasks in support of daily business office operations Assist with various human resources functions including timekeeping and payroll management Create new job postings, screen and interview candidates, and make recommendations for hiring Enter data and resumes into the system and maintain the internal applicant tracking systems (ATS) Process employee sick days and time off and help oversee with disciplinary actions and terminations Answer phones, respond to inquiries, and consistently uphold quality customer service standards Plan and organize meetings and arrange for new hires to cross-train with experienced employees Manage accounts receivable, compile reports, prepare correspondence, and troubleshoot issues Supervise all invoice processing, purchase orders, expense reports, credit memos, and transactions Work collaboratively with the company owner and team members to achieve business objectives

 Communicated effectively with customers to resolve problems and ensure overall satisfaction Investigated inquiries and complaints and adhered to confidentiality requirements at all times Accurately described product features to clients and explained details and care of merchandise Identified customer needs and helped to locate recommended, selected, or out-of-stock products Scanned and entered documents into the database while ensuring the accuracy of all records Maintained filing systems, organized incoming correspondence, and supported company goals