Sylvia Cortes Email & Phone Number

Levittown, Pa, Us

Levittown, Pa, Us

United States

Mullica Hill, New Jersey

Cinnaminson, Nj

Assist and coordinate with company President. Assist employees with requests and questions. Accounts Payable-organized incoming payables, processed payments, distributed payments. Review and approve employee time/expenses, and submitted payroll. Accounts Receivable-generated and distributed various agency and client invoice templates, tracked invoicing and data entry into accounting system, coordinated payments with delinquent clients, closed project contracts and submitted final retainage invoice, processed project payments through to company bank account. Maintained WBE/SBE/DBE certifications up-to-date. Headed social media outreach. Responsible for all marketing materials including: creating proposals, project profiles, business cards, resumes, qualifications package, and reproductions. Stock office supplies. Responsible for all office facilities maintenance. Handle onboarding, employee benefits including Health/Dental and PTO, direct deposit setup, terminations, and visited employees in remote offices. Lead communications with vendors and clients regarding: setup, payments, questions, and requests. Process conference registrations including: sponsorship, ads, exhibiting, and following up with organizers. Requested, updated, and submitted COIs. Created and managed electronic and paper project and account files. Attending conferences and man the booth, and preproposal meetings. Major responsibilities and achievements:Consolidated and updated office filing system.Updated and created new marketing materials.Implemented Clockwise and lead system as the administrator.Coordinated with website developer on content, formatting, and look for company website.Managed all logistics of the office move.

Greater Philadelphia Area

Greater Philadelphia Area

Provide administrative support for the Transportation Department in Philadelphia and the Technology Principal. Identified and created office procedures. Answer phone lines for three managers. Review and finalize all outgoing correspondence. Order office and field supplies. Track progress on multiple projects. Responsible for managing accounts receivable, coordinating with project managers and corporate collections manager. Major responsibilities and achievements:Work closely with a Regional Manager in creating protocols and procedures.Coordinate with Division Mangers in ten offices.Manage project proposals, correspondence and project deliverables. Responsible for filing project and corporate copies. Coordinate travel arrangements for senior managers.Manage aspects of recruitment of new employees, including coordination of interviews, and new employee orientation. Manage performance evaluations, status changes and terminations.

Lancaster, Pennsylvania Area

Provide administrative support for the Natural Sciences, Environmental Engineering, and Geosciences Departments in five branch offices. Prepare proposals and contracts for projects. Finalize all correspondence and reports. Take minutes in various meetings. Work on ECMS and process EPRs for PennDOT billing. Continuously update project scheduling spreadsheets. Filing. Update QA/QC checklists. Order office and field supplies. Cross-train with Administrative Assistant of the Transportation Department to provide back-up. Filled in for the Front Desk when needed, operating main switchboard for firm.Major responsibilities and achievements:Recognized for going above and beyond numerous times by various managers/employees of the firm.Named to Company Activities CommitteeVolunteered to work in branch office after an administrative employee resigned suddenly. Filled role for thirty days.

Lancaster, Pennsylvania Area

Worked side by side with Office Manager. Registered new patients. Data entry in EagleSoft. Scheduled appointments. Filing. Answered three phone lines. Attended patients with questions about treatment, pricing, insurance coverage, and scheduling. Verify insurance information. Schedule referrals with other offices. Keep all patients updated with check-ups. Confirm all appointments for following day. Process all claims daily. Run End-of-Day reports. Assist Doctor in translating. Maintain a pleasant environment for patients.Major responsibilities and achievements:Updated filing system.Organized office for better flow.Improved recall response by 15%.Worked with Office Manager in developing standard office policies.

Marietta, Pa

Established smooth business procedures which enhanced departmental operations. Tasks included data entry by ISOtrain. Scheduled plant-wide appointments for five conference rooms. Answered ten plus phone lines, screened calls for appropriate routing. Filed. Prepared materials for training sessions. Took minutes for staff meetings, interviews, and miscellaneous meetings. Addressed employee questions to ensure accurate procedures were followed.Achievements:Unified filing system to reduce research time and filing errors.Created a tracking system to monitor vital training procedures. Records were required to comply with FDA regulations.Increased efficiency and accountability for departmental and plant-wide training enrollments.