Sylvia Dean Email & Phone Number

Houston, Texas, United States

Calgary, Alberta, Ca

As the HRIS and Process Advisor my primarily responsible are maintaining the data integrity of HRIS. Ensuring the data integrity and maintenance of employee information in SAP HR and SuccessFactors - Employee Central, Recruiting, performance, onboarding and offboarding all US-based employees, while also having involvement in implementation and configurations, including integrations, maintaining the system, implementing process improvements, ensuring data quality, training functional and end users, analyzing and reporting on the data in the HR technology platforms. Playing a key role in the organization by ensuring the efficient operation of the HR technology applications and collaborating with all areas of Human Resources (HR Business Partners, Talent Acquisition, reporting and Payroll/Benefits) to analyze and document current processes and procedures with a consultative approach to improve the efficiency of the HR practices within the systems. Partnering with the IT department and HR SAP and SuccessFactors users in the United States along with the Corporate HRMS team in Calgary, Alberta.

Milwaukee, Wi, Us

• In JDE and PeopleSoft, analyze the upstream and downstream effects, documented, and recommended and implemented improvements to better utilize and/or enhance existing processes between HRIS, other internal departments, and our benefit vendor partners.• Worked closely with benefit vendor partners to supply employee data and resolve issues impacting data integrity and processes.• Troubleshoot for end users by researching data related concerns.• Liaison between end users, HRIS and other vender systems, and communicate resolution to employees.• Write, maintain, and analyze a variety of reports and queries including payroll deduction reports, employee enrollments, billing, audit, and employee/dependent benefit data.

Stavanger, Rogaland, No

Directed HR activities utilizing service management system ServiceNow (Global Mobility, Attraction / Recruiting, benefit, Finance and Control, Facility Management, and IT) to provide seamless customer experience. • Coordinated Human Resources support for internal and external clients with specific expertise in Payroll and Benefits policy applications and system configuration.• Partnered with the HR business partner and managers to understand goals and objectives, and to design and implement HR strategies to align those strategies.• Designed, developed and implemented new and enhanced analytical/forecasting/reporting methods using Power BI.• Drove, continuously improved and maintained HR services using LEAN methodologies, key Headcount and Talent Acquisition reporting through defining metrics and validating data.• Enhanced effective decision making by recommending options to HRLT relative to reducing incurred costs.• Directed and collaborated cross functionally with corporate global team to gather data for reporting purposes and trend analysis.• Reduced training time by developing, documenting and maintaining Standard Operating Procedure guides (SOP) for local US HR processes.• Provide HR support on all employee matters across a range of countries• Recommend HR solutions, participate in project teams and/or take project leadership role; drive initiatives, implement new processes or tools in support of business priorities, project operations and HR team engagement

Houston, Texas, Us

Created efficiency by collaborating globally to support the Human Resources Information System (HRIS) group. • Managed processing transactions and output for accuracy in SAP: promotions, lateral transfers, pay changes, shift changes, one-time payments, terminations, data corrections for payroll accuracy using ticketing system.• Generated standard basic reports for HR or managing personnel. • Collaborated with alternate HR Analyst and HRBP in their absence. • Streamlined SAP Organizational Management: organizational creations, position creations, organizational maintenance, position maintenance, and cost center updates.• Generated standard basic reports for HR or managing personnel as well as Ad-hoc.• Delivered Human Resources support for internal and external clients with specific expertise in Payroll and Benefits policy application.• Reduced learning curve by training new comers to the team on software applications, processes and procedures.• Partnered with Region HR and Managers ensuring appropriate processing action.

San Ramon, Ca, Us

Created efficiency for managers and employees on routine HR and Administrative matters by responding to inquiries via email and telephone with tact and sense of urgency.• Brokered with Corporate HR Shared Service groups (LMS, Global Mobility, TR, Selections, Medical, etc.) and other international locations to provide seamless customer service. • Advised local management and employees and briefed alternate upon return.• Collaborated with HRBP and local management with projects or events throughout calendar year. (Including but not limited to Performance.• Management Plan tracking and collection, HR Networking Events, candidate management via Taleo, support for Position Evaluations (TR), etc.• Coordinated Pay Determination sessions for applicable client base and assisted HRBP with all logistics for the event each season. • Compiled headcount reports from SAP for distribution lists and draft invitation emails for the referenced events to upstream population.• Collaborated with the Sponsor Support Specialists, Global Mobility, and HR PDM's to confirm validity of position numbers prior to personnel organizational changes.• Logistically supported, coordinated and administered learning deliveries for offshore clients via LMS.

London, England, Gb

Collaborated with management and supervising human resource issues; investigating human resource related problems and making recommendations to the organization using HRIS and Taleo.• Provided HR advice to line managers / employees, explaining procedures and policies in a timely manner.• Efficiently administered the performance management system. • Liaised with payroll to troubleshoot and resolve payroll issues. • Drove SAP system projects (time-attendance, reorganization).• Created efficiencies with data integrity: ensured overall data accuracy via SAP system; owned and monitored reports associated with headcount and headcount movements.• Managed exit interviews and the data as a result of exit interviews.• Collaborated with reward to deliver the rewards and talent management processes.• Delivered on the Intern process.• Managed moves in the recruiting system; created and maintained online courses through LMS.• Delivered on SAP HR master data for the US which includes PA, OM, ESS, MSS, and workflow.

Houston, Texas, Us

Reduced auditing fees by managing confidential information, personnel, applicant files and employment verification.• Streamlined the lifecycle of the relocation process to completion.• Facilitated weekly new hire orientation.• Delivered the full life cycle of the recruiting process (internal and external) with minimal errors (drug screen, background checks, health and medical testing).

London, England, Gb

Streamlined Talent Management initiatives managing Internship program and the DEVELOP program for new graduates.• Coordinated innovative solutions for workforce and succession planning, leadership and organizational development, training, performance management, talent acquisitions, employee relations, comp and benefits.• Designed, developed, and recommended enhancements to systems and processes to optimize workflow and functionality of HR applications and reporting while ensuring adherence to appropriate local, state and federal government regulations; SOX compliance.• Coordinated staff benefits, programs, and events. • Established and organized the maintenance of department records, ensured complete accuracy and confidentiality. • Increased managers/supervisor productivity by coaching them on managers desktop in Shell People.

Master, Master Business Administration

Bachelors, Business Administration