Sylvia Diaz Email & Phone Number

Scottsdale, Az, Us

As the Warranty Manager for MasTec Renewables, I support the resolution of warranty claims across our renewable energy projects, including Battery Energy Storage Systems (BESS), solar, and wind.- Analyzing and compiling data on warranty status, trends, and action plans to drive continuous improvements;- Facilitate the collaboration of field team leaders to ensure timely completion of warranty claims;- Manage subcontractor relationships and oversee their activities to maintain high standards of quality;- Provide strategic recommendations to the Director of Quality Operations to enhance warranty communications with asset owners and managers, ensuring transparency and effective problem-solving

United States

Responsible for commercial management of a project contract during pre-construction and execution phases of utility-scale wind and solar energy power generating facilities in the US. Subject-matter expert in contract management principles and techniques working closely with project management and legal teams.

Tempe, Az

Liaison between the Operations and Maintenance division and PV Solar Energy Plant Owners, providing account management of more than three dozen assets ensuring power plants operate smoothly.Develop and maintain customer relationships, demonstrating professionalism and diplomacy, along with a fun, friendly demeanor. Coordinate communication among various teams within the organization to resolve issues and ensure detailed explanations are delivered back to the Plant Owners.Perform site inspections with Plant Managers and Plant Owners, identifying and assessing the required scope of work, and its progress, for the non-power, property management services throughout the fleet of plants. Manage bidding & awarding of work for non-power services among fleet of assets; Produce annual budgets of monthly expenditures; Generate change orders to the service agreementsWork with team to extract pertinent information from interconnection & power purchase agreements, as well as conditional use permits, to outline compliance requirements. Share experience, deliver guidance, and train team members. Discuss the history of fleet property management with business analysts to assist with strategic planning.

Mesa, Az; Tempe, Az

Liaison between the Operations and Maintenance division and Solar Energy Plant Owners, providing asset management support to ensure power plants operate smoothly.Extracted pertinent information from service agreements to define scope of work and required deliverables, ensuring contractual compliance is met by all parties.Worked closely with Supply Chain to develop a comprehensive procedure to generate accurate OpEx budgets on behalf of the fleet’s Plant Owners Performed site inspections with Plant Owners; Identified vendor needs; Managed Service Change Orders; Ensured inquiries from Plant Owners are communicated to all divisions of the O&M department.

Provided executive support to the Project and Construction Managers, supervised administrative staff and oversaw office operations as the Office Manager, of a photovoltaic tracker solar power plant throughout its construction process, from move-on through demobilization.

Scottsdale, Az

Handled the research and disclosure process for residential resales adhering to Real Estate Statutes in seven states.

Phoenix, Arizona Area

Performed a variety of tasks during the recession affecting the job market between 2007-2009, including social media advertising support with Cox Communications and human resources support for the Arizona Diamondbacks, before permanent placement with the succeeding employer.

Managed all aspects of the Dept. of Real Estate Public Report approval process - Identify deficiencies affecting the DRE process and provided resources to remedy such situations.Retrieved project schedules, sales terms, property taxes, surrounding neighborhood services, etc. and presented in marketable format; Generated Project schedule and maintained continuous communication with department heads and Executive Officers at weekly Senior Staff meetings.Intensely reviewed title reports & ALTA surveys identifying any encumbrances; Worked closely with attorneys to interpret and discuss acceptable actions to ensure water rights; Reviewed Subdivision Plats for accuracy before recordation; Obtained necessary bonds/financial assurances; Researched vicinity surrounding projects & disclosed information which may be considered detrimental to potential buyers. Managed HOA process from inception to community turnover, from organizing the Corporation, contributing guidelines to the governing documents and managing associations’ budgets, to hiring Management Companies to represent community to Builder’s high esteem; Contract bidding – compare proposals and negotiate/hire contractors and oversee project schedules of punchlist/repair work; Interface with property owners to discuss development issues; Represent Declarant at HOA member meetings.

Supported the VP & GM with land entitlements and development; Assessed due diligence materials regarding land disposition to create project milestone status reports and communicated interdepartmentally; Managed all aspects of the Dept. of Real Estate Public Report approval process; Coordinated FEMA flood plain map revision application process/NOI-NOT permitting; Coordinated permit application process for model complex and sales & construction trailers; Contributed to Design Review package for municipal approval; Ordered Geotech reports, ALTA surveys and Phase 1 and 2 Environmental reports; Generated and reviewed various forms of legal documents and created executive-level reports, aiding senior management in strategic decision making.

Provided support to VP, Contract Administrators and Project Managers - Tracked department expenses and maintained budget; various administrative supports tasks and records management; Operate office automation systems and basic software applications, as well as desktop publishing, and graphics applications.Planned, coordinated and managed numerous events including team building events & company-sponsored charity fundraisers; Instructed Del Webb University's "Business Process Improvement" employee development course.

B.S., Business Management & Marketing

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