Sylvia Feijen Email & Phone Number

As the Student Program Manager, I lead the execution of our dynamic programs: Multiple ExternSHIPS (SHIP) and New Grad early hire (GO). I manage the student pipeline for Suveto hospitals, ensuring a seamless transition and creating high-level experiences for students and new graduates.

Grapevine, Texas, United States

Company is part of an innovative network of hospitals owned and operated by veterinarians. Job duties include: • Create new contracts for newly hired veterinarians, update prior contracts accordingly, and collaborate with HR and recruiting to negotiate contract details • Manage multiple implementation projects that will help advance the company and consistently monitor all tasks for each project to ensure all assignments are achieved and communication is not missed• Collaborate with company’s Marketing, Payroll, HR, and Recruiting teams to align schedules for business procedures and administer meetings to deliver updates on those procedures• Act as a change management manager by creating training materials, uploading documents, and assist employees at corporate and hospital level to ensure all organizational changes are comprehensible

Demonstrated consultative sales while building a strong connection with prospects to understand their needs on finding the right home for them. Showcased the value of the community as they pertained the customer, provided a customer focused attitude towards resident and customer relations, and used problem solving skills to handle unpredictable situations as they arise. Other job duties include: • Managed the leasing process from tour to move-in including closing the sale, completing lease documents, and inspecting units to ensure a great "move-in experience"• Supported occupancy and retention goals by following up with potential and current residents and providing timely responses to all needs and/or concerns• Demonstrated time management and strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks• Collaborated with team members to open amenity spaces and vacant units to ensure an exceptional and clean experience for customers• Sustained a constant and regular follow up basis with potential residents to ensure constant communication on their apartment search and needs; number of follow-ups over the span of 5 months was 900+

Grapevine, Texas, United States

Managed all onboarding and offboarding for new employees at hospital and corporate level, acted as a liaison between hospitals for payroll and HR related questions and issues, and managed workflow to ensure all payroll transactions were processed accurately and timely. Additional job duties consisted of: • Assisted with the acquisition of new hospitals by communicating with new employees and practice managers to help facilitate a smooth transition.• Created new spreadsheets to calculate payroll deductions and speed up processes. • Recorded all employee changes and transactions before payroll was transmitted.• Answered employee questions related to payroll and HR matters and resolve discrepancies.

Collaborated with coworkers to fix up empty rental properties by undertaking painting, electrical work, and cleaning. Each project took approximately 60 hours a week to complete over a period of time when tenants were not living in the spaces. • Improved seven rental properties by performing maintenance to enhance their living space.• Utilized strong professional communication skills by communicating with 30 potential tenants on rental contract policies to identify ideal tenant and property match.

Saltillo, Texas

Collaborated with other farmhands to raise over 100 heifer calves each year spending 10,000+ hours to help calves grow into dairy cows to produce milk. Maintained animal care by paying attention to detail in order to ensure the health of the animals and to prevent infections or diseases.

Real Estate And Property Management, Property Manager

Associate Degree, Business Management

Activities and Societies: Phi Theta Kappa and Blend Club, Selected to represent PJC at Jr. College Day at the Texas Legislature.

High School Diploma

Activities and Societies: Beta Club, FCCLA, Yearbook Club, Chamber of Commerce Leadership Salutatorian of my graduating class with "A".