Store Supervisor
Current• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager .• Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs .• Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.• Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.• Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.• Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.• Maintains regular and consistent attendance and punctuality.• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
