Sylvia Ramey Email & Phone Number

Little Rock

Produce reporting and metrics for stakeholders to help make decisions on contracts, identify sales opportunities and bridge operational inefficiencies. Develop and maintain standard metrics and SSRS reports on products, services, and financial reporting using SQL Server. Work with IT engineers in establishing data pipelines to CRM, Dashboards, and other applications. Effectively communicate internal and SQL procedures for process accuracy and efficiency. Provide ERP administrative support and create internal documentation for ERP system users.

Little Rock, Arkansas Area

Provide ERP administrative support and create internal documentation for ERP system users. Ensure data quality and streamline processes between cross-functional teams within the ERP databases and system. Effectively communicate internal and SQL procedures for process accuracy and efficiency. Participating in special projects with other departments in maintaining billing, products, and store database tables.

Provide guidance and training to Data Operations team, while maintaining integrity of all processes and support. Receive and process daily incoming data through programming, create electronic files to print within a timely manner, provide support to all departments in meeting deadlines and monitor incoming data and system alerts. Create and maintain department documentation of procedures, contacts and schedules. Experience in troubleshooting, issue research, SQL reporting and maintaining issue resolution for clients until completion.

Little Rock, Arkansas

Daily uploads of data files from various fundraising channels, act as a contact for data processing vendors involving data transfers, create data files to produce donor acknowledgements, create files for resource/promotional fulfillment, create queries to maintain quality assurance of data information and quality control reviews, produce and distribute daily and monthly reports of fundraising activity, produce accounting files capturing donation details. Have acted as user backup support involving maintaining and creating username/password login information, identify and resolve user problems, coordinate with database managers in addressing problems, and testing new database functionality.

Bachelor Of Business Administration (Bba), Management Information Systems, General

Education record