Involved in co-managing a global team working on a major core banking migration project sub area Management Information System (MIS) & regulatory reports; daily aliasing with the bright & discipline Japanese and Singaporeans. I am enjoying every day of my working life!Projects list (ongoing):1. Core banking system migration-sub area MIS and regulatory reporting; 》》 working closely with our bank-wide business users, our head office team from Tokyo and regional IT team from Singapore to ensure that the management information system (MIS) of our future system will efficiently support our banking business. Front end using Cognos IBM (tm) Business Intelligence Tool and other peripheral applications.Another business area that I was also involved in is Treasury area.Gone live in July-August 2019.2. New implementation/migration of regulatory reporting system; covering all Bank Indonesia (central bank) and OJK (financial authority) report forms. Working together with and co-managing our external vendor. Gone live in 2019.3. IT requirements analysis for the core banking migration project - treasury and accounting areas.4. IFRS 9 implementation - to go live in 2020.Other finished projects: implementation and enhancements of regulatory reporting applications and internal applications.Skills:- end to end delivery- core banking migration - MIS- regulatory reports- project coordination- vendor management- budgeting- planning & controlling- business analysis- advanced daily english

• Translated various documents from English to Indonesian language and vice versa, and also summarized a long documents in the opposite language of its original texts.- Proof reading other translators' work for improvements.

Projects List:1. Anti Money Laundering, CDD-KYC, SWIFT transaction filtering and Frauds Detection System - Enterprise-wide Implementation Project at Bank Negara Indonesia Tbk (state-owned bank and 4th biggest bank in Indonesia), from June 2013 to June 2015.2. Human Capital Outsourcing Database System enhancement at Bank Mandiri Tbk.3. Merchant Payment Gateway system implementation at Bank Tabungan Pensiunan Negara (BTPN) Tbk.4. Unified Payment Gateway system implementation at BII - Maybank.5. Offline Remittance system enhancement at BCA.6. Payment system implementation at BTPN Syariah.• Assigned as a project manager to coordinate and manage an enterprise-wide project with a big client; built the project team and managed team members of talented programmer-analysts, bridged the communication and coordination between the client, our company and I.T. product owner.• Organized and managed around 200 users and 15 principal users/system owners for 8 modules from 8 different divisions in the Bank, handled the process of 4 to 10 million transactions per day for approximately 20 million customers in different financial channels, resulting in a stabilized team of 8 programmers, achieving a less-delayed and less-problematic implementation while after a long run, finally successfully accomplished client's rigorous requirements. • Authored, edited, reviewed, and managed the entire project's meticulous documentation and rigorous communication in both English and Indonesian language, resulting in on-scheduled payments, helping mitigation of occurring problems, and organized project historical documents. Skills:- project management- end to end delivery- post implementation services- business analysis- anti money laundering- know your customer- fraud detection- banking transactions- english

Projects List:• Project Manager and Lead Analyst in a Flight System Development and Implementation Project for Garuda Indonesia. • Deputy Project Manager and Lead Analyst for Passenger Solution System – Implementation of Electronic Miscellaneous Documents (Baggage and Extra Meal Tickets) for Garuda Indonesia.• Deputy Project Manager for an Enterprise Resource Planning System Implementation Project in PT Gapura Angkasa (AP). • Business Analyst and Trainer for a Warehouse Management System Implementation at AeroWisata Air-Catering Services. Achievements:• Assigned as a new project co-leader to serve the company's client in delivering a new I.T. system implementation in Jakarta's airports, and assist a vendor that was previously not impressed with the slow project run, rebuilt the project team with harmonious coordination between the peers, added talented programmer-analysts, improved the communication and coordination between the client, our company and vendor, resulting in better project run communication.• Orchestrated a team of 5 to 12 I.T. business and system analysts to precisely gather requirements from the system users in order to direct the programmers in executing the building of the application; meticulously documented users'​ requirements.• Authored, edited, reviewed, documented and managed the entire project's meticulous documentation and rigorous communication in both English and Indonesian language, resulting in neat documents to support the team and the company.• Established and formalized the company's documentation standards by improving the existing documents, resulting in a much more thorough content in the documents.SKILLS:- end to end delivery- project management- business analysis- ERP

Previously: Management Trainee and I.T. Analyst-Head of Customer Service Department.-Company's representative to clients.-KPI Reports Keeper.-Manager daily orders and deliveries of goods from warehouse to various clients.Promoted as a key account manager to lead and coordinated a team of client service personnel, maintain daily performance of the supply chain/logistics business of the company, performed investigations to lost goods when necessary, prepared regular performance reports to clients and managed ongoing communication with the clients; resulting in the extensions of the contract and sustainable customer's satisfaction.• Mitigated and solved various operational and client servicing issues with a number of company's multi-national clients during the run in an effective and efficient manner, which resulted in ending disputes, solving problems and numerous arguments and disagreements that had occurred. • Established and formalized the company's documentation standards by improving the existing documents, resulting in a more complete and thorough content in the documents providing better and clearer understanding to the non-technical users/business users of the system.

Analysis on various logistics applications used world-wide:-Customer Relationship Management-Warehousing-Freight-ShippingOn-the-job training for managerial position specifically in customer servicing and business development area.Position: I.T; Create and manage IT complete documentation, fully in English.• Delivered information technology technical support to ongoing usage of various I.T. systems/applications implemented in multi-nations clients in overseas branches of the company, diagnosed daily system problems and recovered errors together with other team members, resulting in improved key performance indicator level or users'​ satisfaction level of experience. • Rectified, mitigated and solved various system operational issues with the users during the run - quickly, efficiently and effectively; which resulted in ongoing usage of the applications and increased customers' satisfaction.

• Authored, edited, reviewed, and managed the entire project's meticulous documentation and rigorous communication in both English and Indonesian language, resulting in neat documents to support the team and the project manager, helping the success run of the project, the mitigation of occurring problems, and much more informational and organized project historical documents.

• Implemented and maintained electronic banking payment systems in multi-national companies as clients of the bank, - re-built database and performed database housekeeping using software query language (SQL), - end to end delivery of e-banking tool in client's site• Mitigated and solved various maintenance and system services issues with the system users during the run, resulting the continuous use of the system and prolonged contract with the bank while also maintained customer's key performance and daily yet monthly satisfactory levels during reviews. • Well communicated and explained system's issues and descriptions to system's users, maintaining good clients' relationship with the bank. Implement system and support clients of the banks that uses ABN Amro corporate e-banking application. Very fun!Dealing with SQL Scripts, Database, Clients Training & Installation, Smart Cards, Webs, and Documentations.Corporate E-Banking/Business Banking Application:Implementation & Maintenance in:Indocement (Heidelberg Cement Group), Oriflame; & Geodis.Migration in:Makro (Lotte) & TNT Logistics, Glaxo Smith Kline, Dankos Laboratories, Pama Persada Indonesia, Clama Indonesia, Samudera Indonesia Group.Database Maintenance-Housekeeping in:Unilever IndonesiaSamudera Indonesia Group - Pasar BaruMakro (now Lotte)E-Banking Daily Support and Troubleshooting to more than 24 clients corporates.