Industries & EnvironmentEnvironment, Health and Safety Engineer

-撰寫企業永續報告書-計算組織碳排放量-協助企業建立永續委員會-客戶溝通-簡報與提案能力-撰寫永續新知專題

-擔任國科會計畫「台灣能源轉型政策系統評估模型之建立與分析」研究助理-文件檔案資料處理、轉換及整合工作 -報表彙整與管理 -撰寫研究報告與論文Research Assistant for the project "Establishment and Analysis of Taiwan's Energy Transition Policy System Evaluation Model" funded by the Ministry of Science and Technology.This project utilizes the methodology of system dynamics to explore the causal relationships between economic growth, electricity supply and demand, and carbon emissions in the context of Taiwan's energy transition policy. The aim is to develop a system evaluation model to analyze the potential impacts of energy transition policies on the economy, electricity supply and demand, and greenhouse gas emissions. Finally, the project will discuss relevant policy implications and management strategies.This project is funded by the Ministry of Science and Technology (MOST) and was approved in the 111th year of the Republic of China, with a budget of 1.16 million New Taiwan Dollars. The research falls under the discipline of Environmental and Resource Management.

-在美國的渡假村 grand superior lodge 打工渡假三個月-英文為第二語言(ESL)-飯店管理During the summer after my university graduation in 2022, before starting my master's program, I spent three months working and vacationing at Grand Superior Lodge, a resort in Minnesota, USA. This experience allowed me to immerse myself in a foreign workplace culture and an English-speaking environment.My responsibilities at the lodge included housekeeping, hosting in the restaurant, and banquet set-up for weddings. Although the work was physically demanding, over those three months, I became much more fluent in English, and engaging in conversations in daily life became effortless. Moreover, I gained a deeper understanding of my own qualities, such as resilience, perseverance, and a willingness to take on challenges.

-接聽客戶來電，解答與處理郵務相關問題，如寄件查詢、投遞狀況等。-處理金融卡相關問題，包括卡片遺失、掛失、解鎖及申請等服務。-處理ATM報修，包括設備故障報告及後續追蹤修復進度。-提供專業且有效率的客戶服務，確保客戶滿意度。-協助客戶解決其他相關疑難雜症，並提供適當的建議與指引。