Sylvie Bali Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

. Drive program planning and governance to execute business requirements.. Manage on-time, on-scope and on-quality delivery for IT and Digital programs.. lead cross functional / multicultural team to drive the deployments.. Review and monitor the strategy, schedule and budget.. Familiar with AWS cloud, LEX, ALEXA and Machine Learning while managing various AI initiatives that were implemented following Agile Methodology.. Represent Dubai Future Academy as a speaker under the UAE’s National Program for Advanced Skills; presenting topics around the latest technologies such as Artificial Intelligence, Blockchain and the Fourth Industrial Revolution. Conducted lectures, interactive workshops and coached graduate students from various universities and conferences.

IT Program Management for Unified systems:. Deliver hybrid infrastructure comprising of cloud and on-premises, in compliance with regulatory guidelines, high availability and DR setup to ensure business continuity.. Manage large-scale / complex transformation projects with 60+ IT systems and (40+) technology systems.. Single point of contact for 100+ supplier technical personnel . Supervise the transition activities to fulfill handover to the managed services providers

Senior Manager - Vendor Management. Establish and maintain strong relationship with du partners.. Prepare financial reconciliation reports, measuring the vendors’ SLAs and KPIs.. Negotiate international contract terms; drafting request for proposals.. Moderate periodic governance meetings, hands on experience with ITIL principles.. Service Delivery Manager role, including management of Technology Procurement life-cycle.. Report and present the IT department performance and achievements to CIO.

Dubai

Billing and Charging Systems - Planning and Implementation. Plan and implement expansions and upgrade projects.. Bid Manager for Prepaid Charging projects.. Program and Project Management for Diameter based Data Charging, and VAS Charging Interconnect Billing Planning and Implementation. Single point of contact from IT to answer business stakeholders’ requirements; ensuring Finance and International Carrier Relation teams’ requirements are met.

Dubai, United Arab Emirates

Sales Solution Manager – BSS Business Support Systems . Customer facing role with a large customers’ base in ME region, presenting offers to CXO in private and public sectors.. Pre-sales role, prepare BOQ and offer pricing for telecom customers in the Middle East Region. Define a new pricing model for BSS products, successfully resulting in its adoption globally. Train fellow colleagues across the MEA region following the NSN acquisition

Dubai, United Arab Emirates

Program Manager Sales for Business support systems.Bid Manager for BSS products in the Middle East region.

Executive Mba, Entrepreneurial Leadership

Ongoing

Bachelor Of Science (Bs), Computer Engineering