Front Desk Representative
Cornelius, North Carolina, United States
Assist guests with all customer service issues and requests. Checking guests in and out from their stays, Making reservations andhandling all complaints. Place and accept all phone calls, housekeeping when help is needed. Handle all front office needs. Assist AGMwith reports and front desk scheduling. Ensure all front desk staff is trained and in their proper uniforms daily. Maintain all front officeinventories and ordering including, but not limited to, Market Shop, office… Show more Assist guests with all customer service issues and requests. Checking guests in and out from their stays, Making reservations andhandling all complaints. Place and accept all phone calls, housekeeping when help is needed. Handle all front office needs. Assist AGMwith reports and front desk scheduling. Ensure all front desk staff is trained and in their proper uniforms daily. Maintain all front officeinventories and ordering including, but not limited to, Market Shop, office supplies, and Hilton Honors snacks. Show less