Synthia Murdock Email & Phone Number

Madison, Wi, Us

Valencia, California

Responsible for balancing cast desires with store's needs through employee development and education. Maintain client satisfaction at or above company expectations by thoroughly analyzing key metrics and uncovering developmental opportunities. Translate large data chunks regarding budget and current sales into smaller, more relatable pieces to motivate and drive employees to achieve higher sales, and, therefore bonus. Work directly with independent world leads towards their personal goals… Show more Responsible for balancing cast desires with store's needs through employee development and education. Maintain client satisfaction at or above company expectations by thoroughly analyzing key metrics and uncovering developmental opportunities. Translate large data chunks regarding budget and current sales into smaller, more relatable pieces to motivate and drive employees to achieve higher sales, and, therefore bonus. Work directly with independent world leads towards their personal goals through developmental conversation and tasks. Continue personal growth by utilizing tools provided by Sephora to ensure my product and process knowledge is up to par to continue to lead by example and be the most efficient leader I can be. Show less

Valencia, California

Collected and kept careful records of rental payments for 234 individual accounts.Monitored and documented all income, including delinquencies.Maintained delinquencies at or below 2% of budgeted income.Handled resident complaints personally to ensure they were properly handled.Managed overall resident relations, including building resident satisfaction.Reviewed completed applications and assessed household information against specified criteria.Notified property manager… Show more Collected and kept careful records of rental payments for 234 individual accounts.Monitored and documented all income, including delinquencies.Maintained delinquencies at or below 2% of budgeted income.Handled resident complaints personally to ensure they were properly handled.Managed overall resident relations, including building resident satisfaction.Reviewed completed applications and assessed household information against specified criteria.Notified property manager when change in existing residents’ circumstances might affectcontinued eligibility.Keen attention to detail in processing legal documents for 234 accounts.Conducted apartment tours for potential residents and answered any questions. Show less

Valencia, California

Scheduled and directed staff of 20+ shift leads and team members in daily work assignmentsto maximize productivity.Conducted daily pre-shift and weekly leadership meetings to ensure operational efficiency.Minimized loss and misuse of equipment through proper staff training.Optimized profits by controlling food, beverage and labor costs on a daily basis.Establish contacts and build relationships for ongoing catering events grossing upwards of$1500 excess revenue per… Show more Scheduled and directed staff of 20+ shift leads and team members in daily work assignmentsto maximize productivity.Conducted daily pre-shift and weekly leadership meetings to ensure operational efficiency.Minimized loss and misuse of equipment through proper staff training.Optimized profits by controlling food, beverage and labor costs on a daily basis.Establish contacts and build relationships for ongoing catering events grossing upwards of$1500 excess revenue per week.Developed and maintained a staff that provided hospitable, professional service whileadhering to policies and "Building Blocks". Through people development and performance standards, store achieved “Brand Store Status”, where all corporate visits were held and modeled for measuring sister stores’ success. Show less