• Configuring server services like Active Directory, DNS, DHCP, DFS, print server, and Radius,• Configuring site NAS storages like my cloud ultra, buffalo, QNAP, etc.• Configuring routers, switches, and printers and plotters.• Configuring Outlook and Mail Store on client computers and MFA setup.• Providing support, including procedural documentation and relevant reports relating to IT.• Maintaining the Alcatel and AVAYA systems.• Installation of required software and licenses• Troubleshooting system and network problems and diagnosing and solving hardware or software faults• Knowledge of virtualization technology• CCTV system configuration, backup, and maintenance in the office• Biometric devices configure and maintenance.• Remote support via Anydesk, Teamviewer, or Rustdesk

• Computer and laptop sales and services• OS, drivers, and other software installations and repairs• CCTV camera sales, installations, and services• Commercial and home UPS sales and installation• Networking, printers, scanners, and other mobile device installations.• Customers and Suppliers Payable and Receivable Books are maintained.• Companies official documentation is maintained.• Preparing a quotation and following up with the customer for order confirmation.• Customer’s payment follow-up.• Invoice preparation for sales• Supplier’s material follow-up and payment processing.

• Website Design Training.• Software Development Testing & Development Training.• Software Development Training.• Clients service attending Training.