Louis Cook Email and Phone Number
Senior I.T. Audit Compliance Manager/PCI DSS/FTC/SOX/SOC/Healthcare IT/Project Management at
@
Aetna, a CVS Health Company
hartford, connecticut, united states
Louis Cook's Location
San Diego, California, United States, United States
Louis Cook's Contact Details
Louis Cook work email
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Louis Cook personal email
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Louis Cook phone numbers
About Louis Cook
Systems engineering professional with demonstrated experience providing leadership and project management support in the healthcare industry. Highly adept providing technical support and project assistance in the development and management of computing automation and monitoring, tools, processes, and procedures.
Louis Cook Work Experience Details
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Senior Information Technology Audit ManagerAetna, A Cvs Health Company Dec 2023 - PresentResponsible for independently leading and planning and directing multiple complex infrastructure initiatives consisting of one or more support teams. Ensuring the completion of complex or long-term infrastructure related implementations within budgetary and scheduling guidelines. Delivering infrastructure architectural solutions and coordinating project requirements into specific system or process designs for very complex leading-edge solutions. Leading projects and Internal Audits as needed. Providing oversight and acting in an advisory capacity for audit activities. -
Manager Project ManagementAetna, A Cvs Health Company Nov 2017 - Dec 2023Greater San Diego AreaResponsible for the administration and maintenance of secure systems access to internal resources for Aetna Better Health of California employees using internal systems, in accordance with established security policies and standards. Providing rapid response to user community's requests for security, access, and technical assistance. Providing technical support/project assistance in the development and management of computing automation/monitoring, tools, processes, and procedures.
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Sr. Systems EngineerAetna, A Cvs Health Company Jun 2009 - Nov 2017Greater San Diego AreaResponsible for the optimal operation of thousands of Citrix/Windows 7 based virtual desktops (VDI) and the hardware infrastructure that supports them; VMware vCenter ESX Server 5.5, Windows Server, Citrix XenDesktop, Citrix XenApp and Citrix Provisioning Services (PVS)
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Computer Support SpecialistManpower Professional Jul 2008 - Jun 2009Working independently or with other team members and with little to no supervision, responsible for various technical tasks like the de-installation, installation, configuration and maintenance of new and existing Windows based desktop PCs, monitors, printers and related peripherals in an enterprise Windows networking environment for a major Fortune 100 client. Some accomplishments include:Successfully upgraded backroom server, PC, Cisco switch, CAT5 cabling, front counter desktop Point of Sale (POS) PCs, monitors, scanners and pin pads for a busy Blockbuster video store with no assistance, minimal downtime and no callbacks.
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Systems Analyst PrincipalArizona State University Mar 2007 - Jul 2008As a member of the University Technology Office - Operations and Security team, Tempe campus, was responsible for the design, installation, configuration and maintenance of new and existing Windows Servers in a LAN/WAN/WLAN Windows networking environment.Enhanced departmental organization by coordinating the relocation of over 14 Windows 2003 rack and floor mounted servers to a centralized data center location to allow for more cost-effective administration. Successfully accomplished within the time frame allocated for the relocation. Which resulted in minimal disruption and lost productivity for the clients.Improved the Windows Server 2003 setup and rollout process by researching and evaluating industry standard “Best Practices” for security and performance and created and instituted a “Standard Operating Procedures” document used by Windows Administrators for new and current Windows Server 2003 Standard and Enterprise server installations. -
Business OwnerBig Boss Games Mar 2003 - Mar 2007Phoenix, Arizona AreaBig Boss Games was an e-commerce (formerly brick-and-mortar) video game retailer specializing in the sale of vintage, collectable video games for the discriminating video game collector.Successfully accomplished a lifetime goal of owning a small business by researching various business avenues, evaluating key factors and implementing a detailed business plan and presenting to bank loan officers for a successful $10K SBA loan.Evaluated many potential retail store locations and saved initial start-up costs by researching potential locations using key market demographics and negotiated the lease on the final store location.Researched and evaluated dozens of Point of Sale (POS) software applications, developed and executed a plan for implementation, which resulted in a robust computerized POS system that helped us generate over $250,000 gross sales within the first year of operation.
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Lan Administrator 2Coventry Health Care (Formerly First Health Group Corp.) Nov 1996 - Nov 2003Responsible for the installation, configuration, administration, upgrade and maintenance of numerous Novell Netware, Novell GroupWise, Windows Servers, Exchange Servers and SQL Servers in a client/server based, enterprise LAN/WAN network.Team leader for the Novell GroupWise email and Exchange 2000 email administration team. Conducted numerous team meetings with local and remotely located team members.Installed, configured and maintained application software installation scripts for end user, self-installed, server centric, office and corporate desktop software applications via Novell ZENworks and other network distribution methods.Implemented LAN security policies and monitored effectiveness and system performance; managed network disk space allocations and application usage, and performed network capacity planning. -
Help Desk AdministratorMci Nov 1995 - Nov 1996Responsible for troubleshooting, resolving and/or escalating software, hardware and LAN/WAN related issues for busy inbound/outbound call center, and helping end users with questions, problems or complaints. Used Remedy/ARS to submit, track and maintain trouble tickets.Received “Ovation Spotlight Award” in recognition of achievement of department goals.Received “Top Team Award” in recognition of teamwork in support of sales goals. -
Scheduling SpecialistFirst Data Corporation Mar 1991 - Sep 1995Responsible for creating and adjusting work schedules for over 1,000 long distance telephone operators. Performing daily, weekly and monthly tape backups on SCO UNIX and AIX UNIX.Created and maintained SCO UNIX and AIX UNIX shell script files, MS DOS batch files and C/C++ executable files to automate and improve departmental efficiency and productivity.Received the “Diamond In The Desert Award” in recognition of exceptional performance, dedication and innovative contributions to First Data Corporation.
Louis Cook Skills
Servers
Troubleshooting
Windows
Microsoft Exchange
Microsoft Office
Software Installation
Active Directory
Security
Windows Server
Hardware
Vmware
Lan Wan
Insurance
Software Documentation
Disaster Recovery
Fortune 500
Sharepoint
Visio
Data Center
Citrix
Technical Support
Networking
Microsoft Sql Server
Lan/wan
System Administration
Group Policy
Sdlc
Vmware Esx
Wsus
Switches
Help Desk Support
Windows Xp
Louis Cook Education Details
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Itt Technical InstituteComputer Science
Frequently Asked Questions about Louis Cook
What company does Louis Cook work for?
Louis Cook works for Aetna, A Cvs Health Company
What is Louis Cook's role at the current company?
Louis Cook's current role is Senior I.T. Audit Compliance Manager/PCI DSS/FTC/SOX/SOC/Healthcare IT/Project Management.
What is Louis Cook's email address?
Louis Cook's email address is lu****@****cox.net
What is Louis Cook's direct phone number?
Louis Cook's direct phone number is (860)-273*****
What schools did Louis Cook attend?
Louis Cook attended Itt Technical Institute.
What skills is Louis Cook known for?
Louis Cook has skills like Servers, Troubleshooting, Windows, Microsoft Exchange, Microsoft Office, Software Installation, Active Directory, Security, Windows Server, Hardware, Vmware, Lan Wan.
Who are Louis Cook's colleagues?
Louis Cook's colleagues are Firixz Zopillo Flores, Donna Ostrout, Frances Perez, Sandra Hickman, Martha Wiley, Gina M., Bharathi Reddy.
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