Founder & Director At Optiv8 we provide the skills to build the essential yet elusive fusion between technology and the most significant part of any organisation, its people, translating a transformation vision into a robust, durable, highly successful reality.

Engaged to support the Eclipse Strategic Transformation Blueprint with the design and implementation of a Stage and Gate governance model ensuring the scalability to meet the new company vision & strategy simultaneously embedding understanding within Eclipse of its new business functions and the increasing focus shift to its new capabilities of programme delivery and asset management.

Oracle Fusion ERPDesigned and delivered over 300 in depth scenarios, user stories, acceptance criteria, As is and To be processes and supporting UAT scripts to allow rigorous testing (all captured and reported against in MS DevOps) for over 20 financial apps and integrations from source systems such as Ex Libris Alma (Integrated Library System), Banner and Banner Student Aid to Oracle fusion, embedding new testing procedures to ensure easily understood and deployed future regression testing success for the university.

SharePointSupported the Intranet programme and the exploitation of M365 to enrich the Staff and Student experience at the university with in depth process mapping and subsequent understanding of student and staff data and lifecycles to provide a personalised experience and integration to key business applications. Designed and facilitated rigorous As Is analysis & To Be challenge workshops to establish key User Stories and Acceptance Criteria for internal facing HR functions such as Workforce Planning, Occupation Health, People & Pay and Recruitment amongst others to identify strategic Power Automate workflow opportunities and optimise efforts of University Staff and Students.Coached senior members of the university to increase knowledge of DUs vision and supporting strategy aligning with the newly implemented Policy Zone during go live and hyper care periods gaining an excellent knowledge of the university, its structure and its Student, Faculty and supporting capability ecosystems.

Microsoft AzureDesigned and facilitated scoping approach, business interviews and workshops within the university capturing key business and detailed technical requirements for the migration of legacy sites in multiple languages (PHP, PYTHON and others) to the new MS Azure Containerised Platform operating as Product Owner adhering to strict agile best practice during delivery ensuring rigorous stakeholder, backlog and release management.

SaaS eCommerce Platform (Learning Mate) Designed and delivered bespoke training documentation of varying media and tailored training sessions to over 300 attendees in a diverse user community including Faculties, Colleges & Common Rooms Support, Students & External University Visitors and multiple internal departments such as Finance HR and IT.

Business Analysis SME for PDS investigation and development of a suitable RPA solution compatible with all forces IT infrastructure enabling Forces and supporting parties to automate and reduce time and effort and risk during the consolidation of all spend analytics data in a standardised, logical, and simple to use format for submission to the Home Office.

Transformation SME delivering a tailored toolset and approach to requirements gathering and articulation allowing Leicestershire Police to fully exploit the heavy investment in M365. Guided inhouse Business Analysis and change teams in enabling accelerated change, earlier user involvement, a new learning process, faster deployment and new ways of working to deliver tangible visible & reliable benefits realisation.

Repairs & MaintenanceBusiness Analyst SME supporting the creation of requirements and options available to YHN prior to Transformation and delivery of the associated Technological changes identified in the R&M review. Lead consultant for ensuing Repairs & Maintenance Dynamic Scheduling programme enabling transition from bespoke inhouse system to cloud based Kirona Field Services Management solution.

Construction ServicesBusiness Analyst SME supporting design and delivery of new YHN CS Stage Gate process (and M365 solution) based on the RIBA Plan of Works. Developed and applied culture changing concepts and initiatives which included “Right People Right Time” to assure full collaboration between YHNs construction teams providing governance, improving work winning tenders and minimising margin leakage.

WARWICKSHIRE & WEST MERCIA POLICE ALLIANCESubject Matter Expert on Service to Policing (StP) re-design which required a fundamental change to the way services were provided and delivered. Initial stage was to use analysis and diagnosis techniques to baseline and identify service areas that would significantly contribute to expected benefits and then increase service design detail in a manner that would demonstrate how these benefits are best realised in a sustainable manner.

SME for MDS Mobile Workforce Management Programme enabling transition from 15-year-old bespoke workforce management system to cloud based Kirona Field Services Management solution. The role involved supporting internal BA resource in development and design of future state business process, supporting technical architecture and data migration strategy to ensure successful pre and post implementation.

Implemented new OpenText Content Server EDRMS system across the organisation. Proficiently engaged in analysis, planning workshops for EDRMS project across the organisation. Expertly composed all training material and scheduled & conducted all training sessions, user awareness sessions and roadshows for EDRMS.

Implemented new OpenText Content Server EDRMS system across the organisation. Proficiently engaged in analysis, planning workshops for EDRMS project across the organisation. Expertly composed all training material and scheduled & conducted all training sessions, user awareness sessions and roadshows for EDRMS.

Business and Systems Analyst for the amalgamation of Durham County Council, Easington Sedgefield, Wear Valley, Durham City, Chester le Street, Teesdale & Derwentside council functions into one cohesive CRM offering to the public. Reengineered business process for a wide range of departments including social care, finance, housing, and environmental services implementing mobile working solution for environmental services and major upgrade of Oracle CRM application 11.5.9 to R12.

BA facilitating numerous process mapping workshops from large-scale projects to smaller scale investigations within City of Sunderland Council leading on in-depth technical investigations for numerous products and platforms developing a comprehensive analytical toolset which comprised of process mapping & reengineering with exposure to gap & risk analysis.

Accountable for leading and reporting on a number of concurrent projects to deliver analysis of existing Nortel business and reporting systems to offer specifications for changes to codes of best practice and data mining with respects to Nortel Call centre statistics.Daily analysis and data mining with regards to Nortel Call centre statistics.

Daily administration of the TNT enterprise data warehouse (Teradata & Cognos server farm) with analysis of existing TPG business systems using UML to provide specifications for future business intelligence implementations and upgrades. Provided design, development, implementation and support to management information systems.