Szymon Ryba Email & Phone Number

▪ Global quality support in the railway segment of the company▪ Quality and risk management▪ Managing coordination and communication between the customer andinternal organizations for external complaints▪ Close cooperation with customers – problem solving, customer portal,responses to questionnaires and enquiries for quality related topics▪ Gathering quality related performance data for reporting,communicating with global internal and external customers▪ Solving quality problems and implementing countermeasures usingquality tools: 8D, 5W2H, Ishikawa, PDCA, pareto chart▪ Support in internal / external audits and customer projects – FAI▪ Promote and ensure proactive and preventive process and qualitymanagement within the organization and towards customers▪ Train and guide different teams in identifying and developingsolutions to resolve quality challenges

Kraków, Woj. Małopolskie, Polska

• Quality assurance of the local service center• Solving quality problems and implementing countermeasures usingquality tools: 8D, 5W2H, 5Why, Ishikawa diagram, pareto chart• Participation in FMEA process• Development and implementation of quality control methods,continuous inprovment• First article inspection to the service process - FAI• Cooperation with suppliers, making and consideration of complaints,Performing audits of systems and processes within the company• Performing audits at local suppliers• Defining semi-product quality specifications and requirements• Qualification and approving potential suppliers• Creation and supervision of quality documentation• Performing complex analyses, tests and evaluations of raw materials,in-process products, and inspection of finished goods• Supervision over control, measuring and checking equipment

Pow. Chrzanowski, Woj. Małopolskie, Polska

• Work in the production unit and project team• Managing the quality assurance team and delegation ofthe tasks• Cooperation with customers, making and consideration of complaints• Solving quality problems and implementing countermeasures usingquality tools• Continuous proces of quality improvment• Creation and supervision of production and quality documentation• Performing internal audits