Arif Tayyab Email & Phone Number

Cambridge, England, United Kingdom

Experience in the Global Sales Operations team at headquarters,responsible for managing customer feedback triage, creatingSalesforce cases, and generating Jira tickets. Oversight ofmonitoring customer satisfaction and effort scores, with a focus onreporting trends to leadership. Proficient in designing anddistributing targeted surveys, followed by comprehensive resultanalysis and the development of detailed dashboards using PowerBI and Tableau.

Cambridgeshire, England, United Kingdom

Cambridge, England, United Kingdom

#Datanalyst | #sql | #Python | #Tableau |#TableauPrep | #Quickbase | #Salesforce | #Celonis | #Snowflake |#SapHANA | #tableauprepbuilder | #alteryx

Cambridge, United Kingdom

I have successfully applied my expertise in data exploration and process mining to analyze data, identify trends, and uncover key insights that drive strategic business decisions. I have demonstrated my proficiency in applying advanced analytics and data science techniques to answer critical business questions and identify new growth opportunities.As a collaborative team player, I have facilitated cross-functional collaboration and ensured strategic alignment with other internal groups and departments, including Finance, Customer Care, Inside Sales, Marketing, and Global Operations & Global Analytical teams. I have been instrumental in defining optimal performance measurements and building KPIs that align with business objectives.My technical skills include utilizing custom SQL queries to run on the SAP HANA database to fulfill ad-hoc data requests and analysis, creating user-friendly Tableau dashboards, and implementing process improvements. I have served as a subject matter expert in EMEA on larger projects relating to process improvement and system implementation.Throughout my work, I have utilized a variety of software and tools, including SAP, SAP HANA, Salesforce, Tableau, QuickBase, Jira, LucidArt, Trello, and Alteryx. I take pride in my ability to effectively leverage these tools to drive business success and deliver impactful results.Regenerate response

Cambridge, United Kingdom

I provided high-level support to Illumina field service engineers and scientists throughout Europe, Middle East, and Africa (EMEA). One of my key achievements was managing the EMEA tools program, which involved distributing tools, tracking them for quality and compliance purposes, and managing inventory and forecasting.I also supported the Trunk Stock and Return Merchandise Authorizations (RMAs) processed by the Field Service Engineers. In addition, I delivered internal process improvement and efficiency gains projects, working closely with key internal stakeholders to implement global business alignment.Another significant achievement was managing internal assets, specifically Illumina's high throughput DNA sequencing platforms, such as service loaners. I demonstrated advanced knowledge of various software platforms such as CRM, SAP, QuickBase, Microsoft Power BI, Tableau, and Microsoft Office, among others, which helped me effectively manage and optimize internal operations.Through my efforts, I was able to ensure smooth and efficient operations across various functions and teams, while also supporting the growth and success of the company in the region.

Cambridge, United Kingdom

In my role as a Senior Risk Assessments Database Manager and SharePoint Site Manager aligned with the Research and Development Department in Medimmune/AstraZeneca, I provided essential support to the scientific staff. I made sure that Risk Assessments were properly classified into four main groups based on their nature, including Chemical RA, Biological RA, Genetically Modified Organisms RA, and General RA.As a superuser, I assessed Risk Assessments on behalf of the Scientific staff and the AZ Safety Health & Environment (SHE) Team. This involved preparing Risk Assessments, documenting metadata for active RA, collaborating with cross-functional teams in the UK and internationally, updating the SharePoint platform, and organizing safety training and awareness activities.Apart from Risk Assessment responsibilities, I conducted routine inspections of laboratory and office spaces to maintain a safe work environment. I also provided support to scientists in documentation and archiving matters, and analyzed and troubleshooted problems across geographic regions.I am honored to have played a critical role in pharmaceutical development and regulatory global submissions. My work successfully managed the Risk Assessment process, fostered a culture of safety, and supported the Research and Development Department in achieving its objectives.tools: SAP - SALESFORCE - SPSS - SHAREPOINT

Sydney, Australia

Medical devices supply to Australia & New Zealand, a multi-tasking role as customer service, processing orders, SAP Data entry, testing, calibration, quality control, decontamination of devices, Creation of safety data sheet and invoices for shipments. and accurate shipping track.

Sydney, Australia

Vitamin Specialist ; Delivering expert advice to patients. ensuring the effective distribution of medical products. Cooperating with technicians and Pharmacists. Responsible for handing out medicines, maintaining stocks, delivering products to customers, selling over the counter medicines (OTC), and Specific advice on Vitamins. Demonstrated skills in operating cash register. Gained knowledge & certification of retail pharmacy operations and Improved pharmacology expertise.

Milan Area, Italy

My activities included setting up the technical Documentation for Active Pharmaceutical Ingredients (APIs). Delivering performance analysis with actionable insights through monitoring commercial intelligence, (Tableau & Microsoft Power BI) sales and marketing activities, Developing forecast along with planning models to support accurate target setting and performance assessment.

Milan Area, Italy

INTERNSHIP in Business Unit Biotechnology (CEPIA) Working in Cepia Team means providing high quality pharmaceutical intermediates and more than 200 Active Pharmaceutical Ingredients (APIs), sold in over 80 countries, manufactured in 16 Sanofi sites around the Globe.My activities included set up the Technical Documentation for Active Pharmaceutical Ingredients (APIs). Delivering performance analysis with actionable insights through monitoring commercial intelligence, sales and marketing activities, Developing forecast along with planning models to support accurate target setting and performance assessment. Here I Improved my knowledge of relational Dynamics linked to the Sales Process Management including Professional use of CRM System as Salesforce or SAP. Daily handling of IMS Data and Frequently engaging with Business unit leaders & Sanofi leadership to share insights or recommendations.

Roma, Italia

http://dream.santegidio.org/worked closely with health professionals, ensuring the products and services, manage and resolve complaints, inventory maintenance, creating inventories and order missing drugs. forecasts and use of SAP for data management

Roma, Italia

In collaboration with Sant’Egidio and city of Rome. Sprar project for ministry of interior, to assist and integrate foreigners & international refugees

Diploma Of Education, Data Modeling/Warehousing And Database Administration, 100/100

Activities and Societies: #Decision Biases, #Predictive Analytics, #Big Data Opportunities, #Descriptive Analytics, #Design experiments.

Bachelor Of Applied Science - Basc, Business Analytics: Decision Making Using Data

B.Sc Pharmaceutical Science & Technology, Biology, Chemistry, Drug Manufacturing & Marketing, 98/110

Scientific preparation on basic concepts of Chemistry, Biology and Medical Physics, & in-depth studies in the fields of Inorganic.

Science & Tecnology, College/University Preparatory And Advanced High School/Secondary Diploma Program