T.Nicholas E. Email & Phone Number

United States

ChartSquad puts patients in control. We help patients obtain their records with a few clicks of a mouse, rather than having to travel from location to location picking up paper records. We provide persistent, digital access via any internet-connected device so that patients can always receive the treatment they require, without restrictions. Perhaps most importantly, ChartSquad works diligently to protect and enforce the rights of patients under HIPAA and HITECH. We ensure that patients who request access to their federally protected treatment records are responded to in a compliant fashion.

United States

Authentic8 enables anyone, anywhere, on any device to experience the web without risk. Founded by the principals from Postini, acquired by Google in 2007, Authentic8’s web isolation platform, Silo, brings a “trust nothing” stance toward the underlying systems and resources we interact with online daily.The Silo Web Isolation Platform separates the things you care about like apps, data and devices, from the things you cannot trust like external websites, users and unmanaged devices. Silo executes all web code in a secure, isolated environment that is managed by policy, to provide protection and oversight.Today, the world’s most at-risk organizations rely on Silo to deliver trust where it cannot be guaranteed

United States

Develop and manage pipeline on for multiple clients. Responsible for high level outreach that consists of email, LinkedIn, and cold calls to high level MQLs (market qualified lead). Developed, managed, and maintained strong relationships and consistent communication with clients. In addition to providing insightful market data such as feedback from prospects, what solutions prospects may be using and market urgency for their product.Following companies I consulted for. ElecticIQ TriptesaeStellar Cyber

Remote

Has an online admissions rep my job is to effectively lay out the information to the prospect to find the right degree program for their goals. Taking full advantage of the resources provided to me to ensure I close the applicant for enrollment. Working closely with management and team leads to make sure all documents are in from students and I am on track to hitting my quota for the month. Using outreach methods such as email and text to connect with prospects.

Orlando, Florida, United States

I Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns or challenges. Also handle and resolve customer complaints obtain and evaluate all relevant information to handle product and service inquiries. Dealing directly with business owners to bundle their services with At&T (all for less package) and up selling the customer to have digital lines instead of coper.

Ocala, Florida, United States

Account Manager, AT&T, OrlandoResponsibilitiesProvide customer service to SMB accounts. Maintain and build a relationship with account owners by updating disputes, technical assistance, and onboarding process. Decrease churn and increase renewal rate. Lastly promote all for less U-Verse to existing accounts.AchievementsPromoted 'all for less' packages, increasing revenue growth by $4.2k from existing accounts Built strong rapport with SMB owners, fostering loyalty and decreasing churn rateWorked with the customer success team to increase renewal rates from existing accounts by providing positive feedback and success stories that was used to foster strong loyalty and a decrease in churn

Associate Of Arts - Aa, Marketing/Marketing Management, General

Education record