Timothy Sexton, Mba, Pmp, Csm Email & Phone Number

Seattle, Washington, United States

Cleveland/Akron, Ohio Area

Plays a key role in enhancing the customer’s satisfaction by (1) listening to customer feedback and investigating issues for complete understanding, (2) combining the customer feedback with other internal data sources and doing analysis to identify key trends that provide information to executive staff on areas that should be considered for launching new development efforts, (3) assessing which issues require action for the customers and (4) leading product change efforts that enhance customer satisfaction from kick-off to completion of implementation at all customers’ sites. Responsible for transforming a waterfall culture to an agile framework, and managing scrum teams in the successful creation and delivery of software products to the marketplace. • Effectively guide and build teams to be successful• Works closely with Engineering Leadership and key stakeholders across the company to execute the strategic priorities of the company.• Responsible for ensuring the morale, productivity, and overall health of the scrum teams ¬¬continues to improve over time. • Project oversight, process improvement, risk mitigation, budget management, and hiring.• Works directly with individual contributors to mentor them in advancing their role-specific skills and careers.• Optimizes overall team performance, by coaching individual team members.• Conceives team structure and constantly seeks opportunities to adjust team structure to maximize agility and efficiency.

Plano Tx

Directed 15 cross functional teams that consisted of an international staff of IT professionals in the U.S., India, and China, with the analysis, development, and Quality Assurance/Control on the CBS products. Primary responsibilities were project results, timely delivery, and management of scope, schedule, and budget with adherence to QMS and internal and external regulatory requirements. Implemented a cross training/shadowing initiative that improved productivity by 20%. Developed quality metrics to track progress and measure success of the teams. Reduced project schedules by 25% by grouping fixes by feature. Participated in quarterly reviews to ensure compliance with regulatory requirements. Led a focus group with customers, marketing, product management, engineering, and services and designed a quarterly release cadence that improved customer satisfaction by 20%.  Facilitated release planning events and determine scope of work for the qtr/year. Led CRB of triage, score, assess risk, and set priorities of defects and complaints. Wrote evaluations, coached, mentored, and professional development for engineers. Assisted the CIO in the development of departmental goals that were used in measuring level of success.  Improved NPI & IB Releases delivery time to market by 50% by eliminating redundant QMS processes. Managed activities following a SCRUM and/or Kanban development process. Led Agile and software engineering best practices training classes in US and India. Drove Root Cause Analysis on build failures that reduced build time by 50%. Created Value Stream Maps of legacy applications/processes and eliminate 20% waste. Utilized Lean Six Sigma to improve the quality of software development by 25%. Received an award from the CIO and President to take an all expensed paid trip to Orlando.

Dallas/Fort Worth Area

Provided quality engineering on all functional and stress testing products.-Reviewed new requirements.-Developed Use Cases-Performed impact and risk analysis on proposed changes.-Created Test plans and procedures for all products.-Planned, defined, and benchmarked test environments.-Created and executed test scripts with Quick Test Professional. -Managed defects within Quality Center.-Provided product release readiness and metrics reports to management.Facilitated product specification inspections as well as software test plan reviews. -Set up and configured test environment for stress tests.-Created stress test scripts.-Converted functional scripts into stress test scripts.-Ensured sufficient data was available to execute stress test.- Executed stress tests.

Dallas/Fort Worth Area

Lead the design, development and implementation of the Quality Assurance Department of Dallas County. Create and introduce new procedures and guidelines for the entire county; monitor, audit and measure the quality of technology solutions against established standards, and coordinate the nationwide recruitment strategy of technical professionals. Communicate department objectives with internal and external customers, vendors and Board of Commissioners as well as regulatory committees at the State level.

Dallas/Fort Worth Area

Directed an international staff of 100+ Software Engineers in the U.S. India, North America, and Europe charged with the analysis, development, and testing of banking and financial services applications on the mainframe, mid-range (AS400 and UNIX), WEB, and distributed systems platforms; strategically ensured alignment of technology goals with business objectives, and communicated with and advised Board of Directors on regulatory compliance and legal / contractual commitments to the customers.

Dallas/Fort Worth Area

Directed an international staff of 80 + IT professionals in the U.S. India, North America and Europe charged with the analysis, development and testing of banking and financial services applications on the mainframe, mid-range (AS400 and UNIX), WEB, and distributed systems platforms; strategically ensured alignment of technology goals with business objectives, and communicated with and advised Board of Directors on regulatory compliance and legal / contractual commitments to the customers.

Mba, Business Management

Bba, Business Management

Education record

Education record