Pratama Adi Nugraha
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Pratama Adi Nugraha Email & Phone Number

Customer Success Team Lead at Xendit
Location: Bandung, West Java, Indonesia 10 work roles 3 schools
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Current company
Role
Customer Success Team Lead
Location
Bandung, West Java, Indonesia
Company size

Who is Pratama Adi Nugraha? Overview

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Quick answer

Pratama Adi Nugraha is listed as Customer Success Team Lead at Xendit, a company with 630 employees, based in Bandung, West Java, Indonesia. AeroLeads shows a matched LinkedIn profile for Pratama Adi Nugraha.

Pratama Adi Nugraha previously worked as Account Onboarding Specialist at Xendit and Customer Success Generalist at Xendit. Pratama Adi Nugraha holds Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services, 3.80 from Institut Teknologi Bandung.

Company email context

Email format at Xendit

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Xendit

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Profile bio

About Pratama Adi Nugraha

Love to share knowledge. Experienced Service Associate with a demonstrated history of working in the logistics and supply chain industry. Skilled in Marketing, Operations Management, and the Green Belt Lean Six Sigma Certification Awardee. Strong support professional with a Master of Business Administration - MBA focused on Business, Management, Marketing, and Related Support Services from Institut Teknologi Bandung.

Listed skills include Microsoft Office, Powerpoint, Microsoft Word, Social Media, and 26 others.

Current workplace

Pratama Adi Nugraha's current company

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Xendit
Xendit
Customer Success Team Lead
Bandung, ID
Website
Employees
630
AeroLeads page
10 roles

Pratama Adi Nugraha work experience

A career timeline built from the work history available for this profile.

Customer Success Team Lead

Bandung, ID

Account Onboarding Specialist

Current

Jakarta, Indonesia

Nov 2023 - Present

Customer Success Generalist

Jakarta, Indonesia

Dec 2021 - Nov 2023

Customer Experience

Ritase.Com

Indonesia

Keeping track of customer journeys, interacting with customers across channels and platforms, and coordinating with all internal stakeholders.

Sep 2021 - Dec 2021

Service Excellence Associate

Ritase.Com

Greater Jakarta Area, Indonesia

Responsible for product implementation. Including operations process and client management.Key Responsibilities:Tracking customer experiences across online and offline channels, devices, and touchpoints.Sharing the product knowledge to the users.Making knowledge materials for the users.Collaborating with IT developers, as well as the production, marketing.

Oct 2019 - Sep 2021

Ambizious Network

Greater Jakarta Area, Indonesia

AMBIZ.CO.ID is a partner for fast-growing enterprises to hire the most-fit interns by using a unique predictive hiring assessment that defines a candidate's employability capacity and culture-fit. Assessment matches the candidate's real performance by 95%.

Jan 2019 - Feb 2020

Marketing Intern

Greater Jakarta Area, Indonesia

- Devise integrated marketing campaigns for acquiring new customers by using referrals programs- Provide marketing assistance to the sales team through promotional programs- Handle community gathering events- Develop New Channels as a tool to acquire new market channels

Jan 2019 - Apr 2019

Management Trainee

East Jakarta

-Providing data for acquiring a new warehouse for the customers-Responsible to analyze outbond activities in the warehouse -As a 5s and HSE Committee-Responsible to make Marketing Collateral, Content Creator, also Digital Marketing for the company.

Sep 2016 - Dec 2017

Outbound Administration

Integra Logistics Sdn Bhd

Subang Jaya, Selangor, Malaysia

Responsible to handle outbound goods that will be shipped to the customer by using the new dashboard application which newly implemented, also controls the document for the goods clearance, and doing a stock audit every months.

Jun 2015 - Aug 2015

Organization Committee Vice President Delegates Service Of Bandung Global Youth Conference 2014

Bandung Area, West Java, Indonesia

BGYC is a local conference that will have around 350 delegates or more that consist of AIESEC Bandung member, Exchange Participant and Long Life Connection. The conference was made to create leaders for a better world on their own track. From all of it of course about the 'WHY' on what AIESEC and their doing along. The conference will be held in 3 days on.

Aug 2013 - Apr 2014
Team & coworkers

Colleagues at Xendit

Other employees you can reach at xendit.co. View company contacts for 630 employees →

3 education records

Pratama Adi Nugraha education

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services, 3.80

FAQ

Frequently asked questions about Pratama Adi Nugraha

Quick answers generated from the profile data available on this page.

What company does Pratama Adi Nugraha work for?

Pratama Adi Nugraha works for Xendit.

What is Pratama Adi Nugraha's role at Xendit?

Pratama Adi Nugraha is listed as Customer Success Team Lead at Xendit.

Where is Pratama Adi Nugraha based?

Pratama Adi Nugraha is based in Bandung, West Java, Indonesia while working with Xendit.

What companies has Pratama Adi Nugraha worked for?

Pratama Adi Nugraha has worked for Xendit, Ritase.Com, Ambiz, Stoqo, and Puninar Logistics.

Who are Pratama Adi Nugraha's colleagues at Xendit?

Pratama Adi Nugraha's colleagues at Xendit include Dyanka Hayuningtias Maharani, Pornthip Pilatham, Lathifa Noviansyah, Danu Danica, and Pham Nga.

How can I contact Pratama Adi Nugraha?

You can use AeroLeads to view verified contact signals for Pratama Adi Nugraha at Xendit, including work email, phone, and LinkedIn data when available.

What schools did Pratama Adi Nugraha attend?

Pratama Adi Nugraha holds Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services, 3.80 from Institut Teknologi Bandung.

What skills is Pratama Adi Nugraha known for?

Pratama Adi Nugraha is listed with skills including Microsoft Office, Powerpoint, Microsoft Word, Social Media, Leadership, English, Event Management, and Project Management.

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