Pratama Adi Nugraha Email & Phone Number

Bandung, Id

Bandung, Id

Jakarta, Indonesia

Jakarta, Indonesia

Indonesia

Keeping track of customer journeys, interacting with customers across channels and platforms, and coordinating with all internal stakeholders.

Greater Jakarta Area, Indonesia

Responsible for product implementation. Including operations process and client management.Key Responsibilities:Tracking customer experiences across online and offline channels, devices, and touchpoints.Sharing the product knowledge to the users.Making knowledge materials for the users.Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness.Aligning customer… Show more Responsible for product implementation. Including operations process and client management.Key Responsibilities:Tracking customer experiences across online and offline channels, devices, and touchpoints.Sharing the product knowledge to the users.Making knowledge materials for the users.Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness.Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.Identifying customer needs and taking proactive steps to maintain positive experiences.Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications.Analyzing customer feedback on product ranges and new releases, as well as preparing reports.Performing product tests, evaluating after-sales and support services, and facilitating improvements.Documenting processes and logging technical issues, as well as customer compliments and complaints.Keeping informed of industry trends and new CRM technologies Show less

Greater Jakarta Area, Indonesia

AMBIZ.CO.ID is a partner for fast-growing enterprises to hire the most-fit interns by using a unique predictive hiring assessment that defines a candidate's employability capacity and culture-fit. Assessment matches the candidate's real performance by 95%.

Greater Jakarta Area, Indonesia

- Devise integrated marketing campaigns for acquiring new customers by using referrals programs- Provide marketing assistance to the sales team through promotional programs- Handle community gathering events- Develop New Channels as a tool to acquire new market channels

East Jakarta

-Providing data for acquiring a new warehouse for the customers-Responsible to analyze outbond activities in the warehouse -As a 5s and HSE Committee-Responsible to make Marketing Collateral, Content Creator, also Digital Marketing for the company.

Subang Jaya, Selangor, Malaysia

Responsible to handle outbound goods that will be shipped to the customer by using the new dashboard application which newly implemented , also controls the document for the goods clearance, and doing a stock audit every months.

Bandung Area, West Java, Indonesia

BGYC is a local conference that will have around 350 delegates or more that consist of AIESEC Bandung member, Exchange Participant and Long Life Connection. The conference was made to create leaders for a better world on their own track. From all of it of course about the 'WHY' on what AIESEC and their doing along. The conference will be held in 3 days on the last week of April with some Faci from other country.

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services, 3.80

Bachelor’S Degree, International Ict Business

Student Exchange, Computer Science

Activities and Societies: Persatuan Pelajar Indonesia