Summary of Work ExperienceWith a robust background in customer service and administrative roles within the dental and retail industries, I have consistently leveraged my strong communication skills and problem-solving abilities to enhance patient experiences and operational efficiency.Previous Roles: As a Front Office Coordinator and Insurance and Patient Care Coordinator at Paulette Soltis-Hamilton DMD (November 2022 - January 2024), I managed front desk operations, ensuring a welcoming environment for patients. My responsibilities included greeting patients, scheduling appointments, verifying insurance coverage, and maintaining patient records. I also handled payments and administrative tasks, contributing to the overall smooth operation of the clinic.In my position as Dental Office Manager at Michael Salvia DMD (March 2022 - November 2022), I oversaw daily operations, coordinated patient appointments, managed financial transactions, and implemented marketing strategies to boost practice visibility. My previous experience at William A. MacNamara D.D.S. (June 2020 - May 2022) as an Office Coordinator further solidified my skills in patient care, appointment management, and insurance verification. Additionally, my role as a Sales Associate at Joseph Jacob Jewelers (July 2021 - Present) has honed my ability to provide exceptional customer service in a retail setting, where I assist customers in selecting jewelry and managing transactions while also contributing to merchandising and promotional efforts.Throughout my career, I have also held positions that required detailed billing and insurance coordination, such as at Robert Rahm D.D.S. and Halifax Medical Center, where I managed insurance claims and resolved billing issues effectively. Key Skills: - Customer Service Excellence: Proven track record of delivering positive patient experiences and resolving issues promptly.- Administrative Proficiency: Skilled in managing appointments, billing processes, and maintaining accurate records.- Communication & Relationship Building: Strong ability to foster relationships with patients, team members, and external stakeholders.I am dedicated to contributing to the success of the organization by ensuring customer satisfaction and promoting a positive and efficient work environment.