Manage and deliver complex ERP, Information Security and Supply Chain solutions including S4 Hana implementation, according to internal and industry compliance and regulations. Collaborate with global cross functional teams. Develop project plans, manage budgets, and effectively address risks and issues. Work with stakeholders to establish risk mitigation strategies. Closely monitor and track project metrics and dependencies, maintaining transparent communication with stakeholders.

• Plan and implement eCommerce IT Projects in accordance to project management methodologies, aligning technology solutions with business goals.• Direct teams on business objectives and track progress to ensure project milestones are completed on time and on budget.• Monitor and track project metrics and communicate status. Anticipate and manage change effectively in rapidly evolving global business environments. • Collaborate with other internal cross functional projects, identifying and managing dependencies. • Lead project daily standups. Assess project issues and develop strategies to achieve project goals. • Mitigate risk by identifying, escalating and resolving issues across multiple delivery groups and/or projects.• Communicate project issues and risks to stakeholders and executives. • Develop and maintain product roadmap, plans and approved budget. • Manage change control to project and negotiate trade-offs.

• Planned and implemented the Affordable Care Act program end to end testing activities within the IT Organization. Develop processes and procedures for end-to-end testing activities across both IT and Business organizations. • Worked with the IT and Business leadership to provide coordination services and metrics of end to end testing. • Coordinated and develop strategies for each test phase. Work with test organizations to understand the functionality implemented within each release.• identified and prioritized testing risks and mitigation approaches to achieve project goals • Identified resource requirements, constraints, environment needs, testing tool requirements, training and assumptions.

Managed customer expectations and planned and executed cost effective project deliverables according to established SLAs. Directed priorities and established procedures and practices to ensure integrity and quality of test environment deliveries. Established and maintained test environment operating procedures.• Strategic champion of lab projects and initiatives. Analyzed internal and external customer technical requirements and planned deliveries according to specifications. • Collaborated with all levels of management for quarterly equipment forecast and product roadmap projections. Evaluated the data for test environment impacts and planned accordingly.• Planned and executed an international lab infrastructure project to implement new lab IT standards in North and Latin America. Effective communications skills required to direct remote teams.• Directed and prioritized resource assignments of test environment deliveries for internal and external customer software testing in order to meet project deadlines. • Liaison for vendor issues (including delays, risks or other barriers preventing project completion). Facilitated escalations and issues to resolution. • Established collaborative working relationships with customers to ensure successful deliveries according to customer requirements and expectations. • Daily interface with all levels of management for status and metrics reporting. • Created operational and financial reporting; evaluated financial performance and highlighted, trends, risks and opportunities.

Managed and coordinated lab activities, test scheduling, node maintenance and interface with internal and external projects. • Worked with lab users to understand requirements, develop configuration/schedules and processes to meet requirements. • Maintained and track node configurations. • Facilitated weekly lab meetings with projects, follow up and track issues.• Established and maintain lab operating procedures

Managed carrier access billing services (CABS) accounts ensuring vendor billing is accurate and in accordance to contract and government regulations performed in a Windows 2000 environment. • Provided $500,000+ in cost savings by identifying billing errors and systems inconsistencies.• Provided monthly summary of vendor adjustments/settlements and assist with monthly forecast as it relates to vendor invoices.• Researched, created ad hoc reports, and analyzed data from SQL queries to generate reports to management. Provide recommendation for correction measures for system inconsistencies.

Managed and tested software releases throughout the software life cycle, created software build systems, automated build processes, identified and reported software code inefficiencies and provided software versioning control. • Maintained version control environments, performed code builds in Clearcase and the release of codes and its associated documentation to internal and external test sites. • Performed software migration from old environment to newly released product.• Regression tested software releases, processed calls, documented results and recommended corrective actions to resolve errors before releasing software to the market.• Developed, streamlined and maintained CM processes to support SW builds, releases and installation activities that increased productivity and provided cohesion among team members.• Administered the Clearcase environment. Created, maintained and controlled the web based electronic files of the CM software database for proper archiving, trace ability, and easy retrieval of product releases and legacy files.• Established and documented system configurations and troubleshooting/support procedures for product releases. Provided support during implementation.