Tabetha Sinner Email & Phone Number

Vancouver, Washington, United States

United States

Vancouver, Wa

Dispatch Work Order's to 3rd party service providersmanage and schedule direct tech's work ordersHelped go live with Salesforce for the company, provided training documents and training.Provide help for SalesforceReview invoices from technicians, close work orders and cases in CRMOther Departments I have helped out:Point of contact for SportSmith and National Gym Supply to assist with ordering parts while keeping inventory numbers at an appropriate levelInvoice all parts orders that have shipped for the day, Submit the file to the warehouse of new parts ordersPlaced all Canada orders and make sure documents have the required informationManage the RMA process from entering call tags if needed to assigning RMA numbers, and placing the credit and receive parts in stock if they were returnedCreated process flows for the CRM handbook, to help train others.Assisted customers by phone with troubleshooting, order status and placing orders

Opened and organized work orders for the West and Central RegionCreated spreadsheets for each region to keep track of zip codes and technicians.Kept track of the West and Central region, Nautilus and 3rd Party techs on what they have open and what needs to be closed.Always willing to help in extra projects and work over time.

Vancouver Wa

Received recognition for Call Quality contest.Trained in TRC (level 2) and NLS (level 3)Answered phone calls and helped customers troubleshoot.Employment history from 2006 – 2002 available upon request