Director Of Adventure
CurrentDirector of Adventures 2016-Present• Facilitate, monitor, and manage the daily operations of Adventures Cove, Beach, Depot and Premier Dolphin Cruise• Responsible for a seasonal staff of up to 80 employees, with about 15 being year-round• Ensured appropriate coverage for the operation and activities as well as training• Fully responsible for development and oversight of operating budgetAssistant Director of Adventures 2015Sales & Cruise Coordinator 2013-2014• Manage the staff and daily operations of the Portofino I, a 63' open-aired, covered catamaran• Act as website controller for the booking website. Schedule, edit, maintain website with up to date information about our cruises• Actively maintain and develop consumer relationships• Expand awareness and consumer sales through online social networks, direct marketing and print pieces• Increased ticket sales by 60% in 2014.Office Manager - 2012Provide support to the Management team of the Adventures Department, through behind the scenes administrative help and occasional front line involvement.• Manage merchandising inventory.• Monitor staff hours, payroll and financial aspects of the Department• Assign daily sales goals for staff• Work with Front Line Managers to hold staff accountable to the mission, vision and values of PIMG