Distribution of office correspondence via fax, phone, mail, and email. Assist department heads with information and data gathering for grant applications. Co-creation and management of policies and procedures through online platforms, in order to maintain federal and state compliance.Management of marketing efforts via newspaper, radio, flyers, and social media pages. Schedule and arrange meetings and travel plans for existing employees and medical provider candidates.File and maintain a variety of records, forms, and correspondence, including corporate contracts, travel documents, community support engagements, and patient grievances and resolutions.Prepares agendas, minutes, packets, and presentations for meetings.Effectively resolve patient grievances with active listening, knowledge of clinic processes and teamwork.

Schedule coordination for participants and staff members.Document processing and control in line with all HIPAA policies and practicesData input using Microsoft software, including word and excel spreadsheets.Establishing participant relationships, answering phone calls and emails, settling customer discrepancies and complaints.Daily inventory control and tracking.Receive and direct all incoming calls and correspondence for timely response.Participant referral to internal and external programs and resources.

Efficiently managed up to seventy-five co-employed associates to meet quality, safety, productivity and behavioral standards, including, but not limited to; safety cases, attendance management, learning and training, payroll corrections and inquiries.Coordinated with the client’s management team, through daily meetings and reports, to understand and execute daily operational needs.Managed employee relations cases, including, but not limited to; conducting investigation interviews, collecting statements, working with onsite security officers, suspension of associates pending investigations, filing of documents, communicating with all necessary parties.Coordinated and ran new hire orientation for a maximum of 23 associates at one time. Promoted and executed daily, weekly and monthly attendance promotions.Executed all necessary associate releases.

Screened uninsured patients to connect them to Federal, State, County, Disability and Third Party Liability insurance programs. Daily use of Microsoft Word, Microsoft Excel, MPower, Hospital Medical Tracking Systems, Multi-Phone Lines systems and office equipment. Data entry. Document processing, scanning and updating. Account management and follow up; including calling patients, Department of Health and Human Services offices and local records departments. Daily interaction with clients/patients in a respectful, professional and punctual manner both on the hospital floor and in-office. Meeting deadlines and completing assigned tasks efficiently. Teamwork and communication between co-workers and supervisors. Mailing and faxing documents as necessary in order to receive payment for MedData’s client. Insurance verification.

Screened uninsured patients to connect them to Federal, State, County, Disability and Third Party Liability insurance programs. Daily use of Microsoft Word, Microsoft Excel, MPower, Hospital Medical Tracking Systems, Multi-Phone Lines systems and office equipment. Data entry. Document processing, scanning and updating. Account management and follow up; including calling patients, Department of Health and Human Services offices and local records departments. Daily interaction with clients/patients in a respectful, professional and punctual manner both on the hospital floor and in-office. Meeting deadlines and completing assigned tasks efficiently. Teamwork and communication between co-workers and supervisors. Mailing and faxing documents as necessary in order to receive payment for MedData’s client. Insurance verification.

Government property tracking and accountability. Filing according to Julien Calendar date. Directing email traffic to the correct credit card purchasers throughout the department. Distribution of weekly, bi-weekly, monthly and quarterly, credit card purchase and government property turn in reports to supervisors and co-workers. Data input using Microsoft software, including word and excel spreadsheets. Tracking credit card purchases and distributing items to customers. Scheduling appointments to turn in government equipment. Establishing customer relationships, answering phone calls and emails, settling customer discrepancies and complaints. Daily use of office equipment, such as fax, printer, copier, phones, computer.